James Beach
Bloomington,IL
Summary
Dynamic Team Leader with 16 years of retail experience at Walmart, adept at enhancing productivity and fostering professional growth. In charge of 20 + employees and employee relations, utilizing strong communication and coaching skills. Dependable and committed, with perfect attendance and extensive forklift and warehouse expertise, driving organizational success through accountability and strategic planning.
Overview
16
16
years of professional experience
Work History
Team Leader Manager
WALMART, Walmart
11.2009 - Current
- Led team in daily operations, ensuring compliance with company policies and safety standards.
- Facilitated communication between departments to streamline processes and improve workflow effectiveness.
- Mentored team members, fostering professional growth and enhancing overall team capabilities.
- Executed loss prevention strategies, contributing to reduction in shrinkage and increased profitability.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
Education
High School Diploma -
Christian Academy
Bloomington, ILSkills
- Years of management experience
- 16 years retail experience
- 26 years of forklift experience
- 11 years warehouse experience
- Dependable
- Perfect attendance
Timeline
Team Leader Manager
WALMART, Walmart
11.2009 - Current
High School Diploma -
Christian Academy