Rebekah Scheri
Highland,IN
Summary
Dynamic sales leader with 12 years of experience in quota based, commissioned sales, excelling in team management and performance monitoring. Proven track record in exceeding quotas and driving customer satisfaction through effective communication and strategic cold calling. Recognized for leading the highest-performing team in Indiana, consistently achieving top sales results.
Overview
14
14
years of professional experience
Work History
Team Leader Manager
Cellular Sales Verizon
04.2024 - Current
- Led employee relations through effective communication, coaching, training, and development.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Consistently exceeded quota bases sales with monthly, quarterly and annual presidents club recognition
- Led the highest performing team in the state of Indiana out of 16 stores month over month to current
- Maintained 2nd highest individual sales in state of Indiana while managing the highest volume store at team level
- Generated 50 cold calls per week
Sales Associate
T-Mobile
10.2014 - 02.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Opened 20-30 new accounts per month
- Engaged with customers to effectively build rapport and lasting relationships.
- Consistently exceeded quota based sales with annual winners circle recognition
- Rehabilitated underperforming stores to national recognition within northwest Illinois
- Worked quarterly field sales events
Bank Teller
TCF National Bank
03.2014 - 10.2014
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Generated 15-20 new accounts per month
- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Sold and cross-sold bank products to new and existing customers.
- Identified sales opportunities and referred customers to branch partners in financial services.
Sales Associate
Pier 1 Imports Inc
05.2012 - 02.2014
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Upsold store credit cards, single-handedly exceeding store monthly quota of 5 per month to 10-12 weekly
Education
Some College (No Degree) - Nursing Science
College of DuPage
Glen Ellyn, ILSkills
- Team management
- Performance monitoring
- Trend tracking
- Work assignment delegation
- Cold calls
- 12 years of commissioned, full-cycle, quota-based sales experience
- Proven ability to effectively sell to different levels within customer organizations, consistently meeting and exceeding quotas
- Excellent communication and organizational skills
- Computer proficiency in MS Word and Outlook
- 12 years of commissioned, tangible product sales with complex sales strategies/approach
Accomplishments
- Annual winners circle
- Quarterly recognition
- Top Performer
- Gala winner
Languages
Spanish
Limited Working
Timeline
Team Leader Manager
Cellular Sales Verizon
04.2024 - Current
Sales Associate
T-Mobile
10.2014 - 02.2024
Bank Teller
TCF National Bank
03.2014 - 10.2014
Sales Associate
Pier 1 Imports Inc
05.2012 - 02.2014
Some College (No Degree) - Nursing Science
College of DuPage