James Beliveau
Kents Hill,ME
Summary
Dynamic and professional with a strong background in sales, customer service, and technology education. Over eight years of experience at Verizon, developing skills in client relationship management, team leadership, and solution-driven sales strategies. Excelled in driving customer satisfaction in high-volume call environments, managing retail operations, and coaching new hires. Consistently prioritize customer needs and team development. Currently a Technology and Engineering Teacher, bringing hands-on technical instruction and coaching to high school students, fostering their problem-solving and analytical skills. Eager to transition back into sales to leverage teaching, leadership, and sales expertise for driving client success and contributing to business growth.
Overview
12
12
years of professional experience
Work History
Technology and Engineering Teacher
Kents Hill School
08.2022 - Current
- Developed and delivered engaging, hands-on instruction in Computer Science and Drone Technologies to high school students, equipping them with practical skills in coding, data analysis, problem-solving, and drone navigation and operation. Additionally, coached basketball and golf, fostering teamwork, discipline, and athletic skills while promoting a positive and growth-oriented environment for student-athletes.
Transition Coach
Verizon Consumer Group
06.2022 - Current
- Brought new hires through six weeks of cirriculum regarding the Verizon Inside Sales process
- Responsible for creating presentations on end to end process for 50+ trainees at a time
- Delivered weekly 1:1 performance reviews and coaching's.
Inside Sales Specialist
Verizon Consumer Group
10.2020 - 06.2022
- Handled Inbound and Outbound calls selling Verizon Consumer products and services
- Lead team and Ran Huddles
- Helped team and championed drive specific metrics.
Solutions Manager
Verizon Consumer Group
12.2019 - 10.2020
- Helped coach a winner circle sales team and store location
- Cash and Inventory management of entire location
- Responsible for all merchandising changes.
Solutions Specialist
Verizon Consumer Group
07.2017 - 12.2019
- Responsible for selling Verizon Consumer and Business products
- Championed KPI's and coached to improve overall team
- Worked at multiple locations as a floating specialist.
Business Account Manager
Verizon Business Group
10.2016 - 07.2017
- Responsible for handling Business Accounts ranging from 50-500 lines of service
- Outbound Cold Calling and Strategic Prospecting emails
- Advanced Solution Selling.
Government Account Specialist
Verizon Business Group
08.2015 - 07.2016
- Responsible for Government / Non-Profit prospecting in ME/NH/VT
- Helped handle contracts and ensure work was approved by legal
- Hosted work shops with Government Accounts for phone roll outs of 100+.
General Manager
T-Mobile (Custom Wireless)
02.2013 - 06.2015
- Managed location with 12 employees
- Responsible for creating Schedules and ensuring the store was running to standard in all catagories
- Nominated for Best New Manager award.
Education
Associate of Applied Science - Business Management
SMCC
01-2024
Skills
- Account Management
- Strategic Prospecting
- Funnel Management
- Solution Selling
- Inventory Management
- GSuite Proficient
- KPI Management
- Sales Coaching
- Research and Development
- Strong analytical skills
- Mentoring and Coaching
- Creativity and Innovation
Websites
Timeline
Technology and Engineering Teacher
Kents Hill School
08.2022 - Current
Transition Coach
Verizon Consumer Group
06.2022 - Current
Inside Sales Specialist
Verizon Consumer Group
10.2020 - 06.2022
Solutions Manager
Verizon Consumer Group
12.2019 - 10.2020
Solutions Specialist
Verizon Consumer Group
07.2017 - 12.2019
Business Account Manager
Verizon Business Group
10.2016 - 07.2017
Government Account Specialist
Verizon Business Group
08.2015 - 07.2016
General Manager
T-Mobile (Custom Wireless)
02.2013 - 06.2015
Associate of Applied Science - Business Management
SMCC
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