James Benes
Evans,GA
Summary
A capable, results-orientated sales professional offering exceptional results across challenging markets. Demonstrated strengths in strategically positioning organizations to achieve significant growth and exceed revenue targets. Efficiently function independently and as part of a team, continually meeting and exceeding established goals. Develop and drive sales strategies, market expansion, competitive analysis, client relationship management, product/service development. Ability to keep a level head always, nurture and grow a business, evaluate opportunities and risks, and deliver innovative new solutions to challenges. Possesses excellent client facing and configuration, skills and highly successful in helping define company directions, achieving goals and optimizing business.
Overview
36
36
years of professional experience
Work History
Dispatch Coordinator
Augusta Ready Mix
Augusta,GA
07.2025 - Current
- Coordinated dispatch schedules to optimize resource allocation and improve delivery timelines.
- Streamlined communication between drivers, clients, and management to enhance operational efficiency.
- Monitored real-time logistics data to identify potential delays and implement corrective actions.
Account Manager/ Project Manager
LA Smith General Contracting
Sumter, SC
06.2023 - 05.2025
- Company Overview: A general contractor that services include industrial coatings, concrete restoration, mechanical and millwright services.
- Identify opportunities with maximum potential for new business growth in manufacturing, chemical, and pulp paper industries within the Georgia and South Carolina territory.
- In less than 4 months, I was able to earn $2 million in pipeline opportunities.
- A general contractor that services include industrial coatings, concrete restoration, mechanical and millwright services.
ACCOUNT MANAGER/PROJECT MANAGER
USA DeBusk
01.2019 - 06.2023
- Company Overview: A national results industrial cleaning company that specializes in automation with innovation. Value services within safety, efficiency, and cost savings.
- Analyze current markets and identify potential areas for growth.
- Conduct cold calls to prospective businesses in Georgia and South Carolina to develop and build relationships, resulting in more than $1M in new business revenue within one year.
- Ensure customer satisfaction by personally managing teams of 3 to 4 employees to complete the contracted work in a timely manner and make sure all safety standards are met.
- A national results industrial cleaning company that specializes in automation with innovation. Value services within safety, efficiency, and cost savings.
OUTSIDE SALES/ACCOUNTS MANAGER/ BRANCH MANAGER
Dillon Supply
Augusta, GA
11.2011 - 01.2019
- Company Overview: A one-stop shopping source, providing both the products and services which meet the customer’s needs.
- Work with customers to ensure all requirements and needs are met resulting in top quality customer service and customer retention.
- Responsible for the administration and efficiency of day-to-day operations of the Augusta branch, including product sales, customer service, and security in accordance to corporate standards.
- Implemented changes in procedures which resulted in a 20% increase in overall sales, improved walk-in sales, and a 10% reduction in operational expenditure.
- Supervised six employees and provided mentoring in areas of career development and team building.
- Proposed numerous cost savings incentives and value-added services such as vendor-managed inventory (VMI) in which the company stocks supply designated for a specific client and total cost of ownership (TCO) calculations designed to supply clients with direct and indirect costs of a product.
- Implemented a new procedure for the distribution and shipping of orders which increase efficiency leading to customer satisfaction and retention.
- A one-stop shopping source, providing both the products and services which meet the customer’s needs.
- Negotiated with venders for special pricing based on customers with high volume consumable spend.
Service Manager
Augusta Turf And Tractor
Augusta, GA
04.2011 - 11.2011
- Met with customers to discuss service needs and offer available solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Open and closed all service orders.
- Warranty Administrator
- Scheduling and planning for field service technicians.
Outside Sales Representative
Industrial Rubber and Supply
Augusta,GA
02.2010 - 02.2011
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Established new accounts through cold calling and personal visits to potential customers.
Outside Sales Representative
Fastenal
Augusta,GA
05.2006 - 02.2010
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Vender Managed Inventory
- .Established new accounts through cold calling and personal visits to potential customers.
- Built strong client rapport to establish diversified network of connections.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Joint sales calls with product manufacturer representatives to grow and promote new product.
Manufacturing Production Supervisor
MAU- Kimberly Clark Infant Care
Augusta,GA
05.2005 - 05.2006
- Trained staff of direct labor employees to unload materials from LTL to warehouse and distribute materials to production line for assembly and manufacture of specified products.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Established clear priorities and production quality standards.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Collaborated with other leaders and executives to direct workflow and support operations.
Parts Manager
METRAC D/B/A/ Dobbs Equipment
Augusta,GA
01.1990 - 05.2005
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops, and service departments for use in John Deere Construction/Forestry equipment.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Partnered with managers to implement operational enhancements for paperwork processing. Including warranty claims.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Experience in the service department pre -delivery new units and preventive maintenance services.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Assisted in managing daily operations including payroll and deposits.
Education
Business Management Courses -
Georgia Military College
Business Management Courses -
Georgia Military College
Skills
- Business Management
- Technical Equipment
- Customer Service
- Sales & Marketing
- Organizational Skills
- Accounts Manager
- Problem Resolution
- Account Management
- Inventory Control
Accomplishments
- Supervised six employees and provided mentoring in areas of career development and team building.
- Proposed numerous cost savings incentives and value-added services such as vendor-managed inventory (VMI) in which the company stocks supply designated for a specific client and total cost of ownership (TCO) calculations designed to supply clients with direct and indirect costs of a product.
- Implemented a new procedure for the distribution and shipping of orders which increase efficiency leading to customer satisfaction and retention.
Coursework
- Business Management Courses, Georgia Military College
- Mechanical Engineering Technology and Core Studies, Augusta Technical College
Timeline
Dispatch Coordinator
Augusta Ready Mix
07.2025 - Current
Account Manager/ Project Manager
LA Smith General Contracting
06.2023 - 05.2025
ACCOUNT MANAGER/PROJECT MANAGER
USA DeBusk
01.2019 - 06.2023
OUTSIDE SALES/ACCOUNTS MANAGER/ BRANCH MANAGER
Dillon Supply
11.2011 - 01.2019
Service Manager
Augusta Turf And Tractor
04.2011 - 11.2011
Outside Sales Representative
Industrial Rubber and Supply
02.2010 - 02.2011
Outside Sales Representative
Fastenal
05.2006 - 02.2010
Manufacturing Production Supervisor
MAU- Kimberly Clark Infant Care
05.2005 - 05.2006
Parts Manager
METRAC D/B/A/ Dobbs Equipment
01.1990 - 05.2005
Business Management Courses -
Georgia Military College
Business Management Courses -
Georgia Military College