Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Benoit

El Paso,TX

Summary

Thank you for your attention. Though I've been de facto retired since Dec. 2016. I'd like to ease back into the workforce.

My duties as care giver to my two elderly parents ended with the recent passing of my 93 y.o. father.

Though "out of the workforce" per se, caring for them both through the travails of old age, then end of life was very much a "job."

That said, Id like to get back going and join the team. Thank you, JJB.

Overview

42
42
years of professional experience

Work History

Salesman

Covert Ford
  • Assisted customers in selecting vehicles that best met their needs, enhancing customer satisfaction and loyalty.
  • Conducted vehicle demonstrations, effectively showcasing features and benefits to potential buyers.
  • Managed vehicle inventory, ensuring accurate display and availability for sales presentations.
  • Collaborated with team members to develop promotional strategies, increasing foot traffic to the dealership.
  • Provided product knowledge training to new hires, improving overall sales team performance and confidence.
  • Maintained up-to-date knowledge of market trends and competitive pricing, advising management on strategic adjustments.
  • Streamlined sales processes by implementing customer feedback systems, enhancing service delivery efficiency.
  • Mentored junior sales associates on negotiation techniques and closing strategies, fostering professional growth within the team.
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
  • Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
  • Promoted and up-sold products and services to meet needs of customers.
  • Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Inventory Manager/Dealer Trade Manager

Expressway Ford
El Paso, TX
03.2005 - 04.2010
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.

Delivery Technician

Seton Seton Medical Center Austin
Austin, TX
04.1992 - 11.1999

I delivered drugs and equipment for thr hospital home care program. It required very skilled communication with very, very ill clients and their families and care givers. Very emotionally draining, hard job. But, I did it for years.

Education

Bachelor of Arts - History

University of Texas El Paso
El Paso, TX
05.2010

Skills

I've engaged in customer service with high customer satisfaction scores for decades

Particularly since the turn of thr century, Ford Motor Company takes customer satisfaction very seriously

I have a bevy of awards related to my career with FMC Though technically a "senior" i feel i still have much to contribute

Thank you JJB

Timeline

Inventory Manager/Dealer Trade Manager

Expressway Ford
03.2005 - 04.2010

Delivery Technician

Seton Seton Medical Center Austin
04.1992 - 11.1999

Bachelor of Arts - History

University of Texas El Paso

Salesman

Covert Ford
James Benoit