James Benson

In my role at Care & Wellness, I serve in a remote management position responsible for overseeing scheduling, data collection, and distribution, managing customer calls and inquiries, and maintaining year-round bookkeeping.

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

From a young age, I've held a deep passion for sneakers and their significance within the basketball community. Leveraging this passion alongside my sales skills, I successfully conceptualized, built, and managed an online platform dedicated to selling sneakers worldwide.

• Maintained a remarkable 99.7% Positive Feedback while cultivating enduring business relationships
• Developed innovative e-commerce platforms for increased sales and customer engagement.
• Analyzed web analytics data to identify trends and make data-driven decisions for website improvements.
• Identified new market opportunities through competitive analysis, leading to the development of new products or services.

I am entrusted with scheduling and delivering satisfactory work to clientele under strict deadlines. Demonstrating strong time management skills and the ability to thrive under pressure always meeting and exceeding client expectations to ensure satisfactory results.

• Demonstrated commitment to continuous learning by attending industry-related workshops and training to stay current on best practices in utility maintenance management.
• Trained junior engineers on best practices in operations and maintenance management, fostering a culture of knowledge sharing within the team.
• Assisted in inventory management efforts, ensuring the availability of necessary parts for the timely completion of maintenance tasks.
• Kept track of equipment maintenance schedules using computerized maintenance management systems.

• Attended court sessions to record proceedings of evidence, objections, rulings, and arguments.
• Promoted transparency in judicial proceedings through accurate transcription services and timely distribution of official records.
• Increased accuracy of financial transactions within the court system by carefully reviewing invoices before submission for payment approval.
• Used stenotype machines and tape recorders to take verbatim notes of testimony in administrative proceedings.
• Enhanced courtroom efficiency by accurately maintaining and organizing case files, transcripts, and other legal documents.
• Edited and punctuated court deposition transcripts to maintain the intended meaning.

• Company Overview: the globally recognized busiest and highest-grossing franchise
• Thrived in a dynamic team environment at Footlocker, demonstrating exceptional sales abilities, earning repeated recognition through multiple 'Employee of the Month' awards.
• Acquired invaluable experience in customer interaction and business-centric service, prioritizing the success of the business above all else.
• Increased sales by offering advice on purchases and promoting additional products.
• Increased sales revenue by identifying potential clients and conducting persuasive product presentations.