James Bieber
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level computer science position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Phone Worker
Lou Malnati's
06.2021 - 08.2023
- Managed high volume of incoming calls from customers, providing outstanding customer service to callers.
- Remained calm and poised in stressful situations, diffusing angry callers and mitigating issues.
- Supported customers by managing several calls per day efficiently while maintaining professionalism and upbeat tone.
- Performed data entry operations to update database with customer responses.
- Gathered customer information and promptly input data into computer system.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Collected personal information from customers to accurately document requests.
- Established a leadership role upon obtaining enough experience working.
Education
No Degree - Computer Science
Illinois State University
Normal, IL05.2025
Skills
- Recruiting and Training
- Multi-Line Telephone Systems
- Account Updates
- Consumer Behavior
- Business Prospecting
- Phone Inquiries
Timeline
Phone Worker
Lou Malnati's
06.2021 - 08.2023
No Degree - Computer Science
Illinois State University
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