James Bigham
Clewiston,FL
Summary
Groundman with over six years of experience at City of Clewiston, followed by over twenty years as a business technician at Comcast. Skilled in equipment repair and maintenance, with hands-on experience in tractor repairs and agricultural operations at U.S. Sugar. Served 22 years as an Auxiliary Deputy with Hendry County Sheriff's Department, demonstrating commitment to community service and law enforcement support.
Overview
22
22
years of professional experience
Work History
Resource Counselor
Hendry County School Board
Clewiston, FL
08.2023 - 05.2025
- Collaborated with other education professionals to coordinate student behavioral plans.
- Provided crisis intervention, tools for improved behaviors, and alternative options to redirect negative behaviors.
- Participated in administrative meetings and trainings to stay up to date on new developments within the school district.
- Cultivated strong relationships with students and staff that offered supportive services for individuals with mental and behavioral issues.
- Monitored progress toward goal achievement through regular reviews and updates.
- Supervised youth as they completed assigned tasks.
- Maintained accurate records of students in the classroom, as well as virtual learners.
Business Technician
Comcast
Clewiston , FL
05.2003 - 06.2022
- Provided installation and configuration of hardware and software components for internet and cable television services.
- Completed business, as well as residential equipment maintenance and installation.
- Monitored server performance to ensure optimal uptime and availability of services.
- Provided technical support to clients, troubleshooting network and system issues as needed.
- Configured firewalls and routers according to organizational requirements and industry best practices.
- Resolved complex technical problems using a combination of diagnostic tools and problem-solving techniques.
- Provided training on the proper use of applications and systems to customers, as well as to other technicians in the field.
- Troubleshot and resolved technical issues in-person, via telephone and via online chat services.
- Upkeep of inventory on all equipment used, installed, repaired, and/or serviced.
Skills
- Customer service
- Crisis intervention
- Record keeping
- Problem solving
- Effective communication
- Electrical installation
- Circuit troubleshooting
- Equipment maintenance
- Grounds keeping
- Wiring techniques
- Technical support
- Safety compliance
- Time management
- Troubleshooting and repairs
- Electrical troubleshooting
- Commercial and industrial electrician
- OSHA 10 certified
- Cable installation
- Network troubleshooting
- Equipment repairs
Timeline
Resource Counselor
Hendry County School Board
08.2023 - 05.2025
Business Technician
Comcast
05.2003 - 06.2022
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