James Bjorkman
DRACUT,MA
Summary
Competent Phlebotomy Technician with [Number] years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
9
9
years of professional experience
Work History
PST Specialist
Rotech Healthcare
Methuen, MA
10.2022 - Current
- Diagnosed system failures of concentrators and POCs
- maintained warehouse ensuring a clean and safe enviorment
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Medical Courier
Fleet Curriers
Chelmsford, MA
11.2019 - 05.2022
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
Parts Delivery Driver
Commonwealth Motorss
Lawrence, MA
10.2018 - 05.2019
- Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
- Enhanced vehicle maintenance and fuel efficiency through regular inspections and servicing.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Streamlined inventory management by maintaining accurate records of parts received, stored, and delivered.
- Collaborated with warehouse staff to ensure proper packaging and loading of parts for efficient delivery.
Delivery Driver
Fed Ex Ground
Londonderry, NH
08.2017 - 01.2018
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Certified Technician
Valvoline Instant Oil
Manchester, NH
09.2016 - 07.2017
- Enhanced equipment efficiency by performing regular maintenance and troubleshooting issues.
- Improved customer satisfaction by providing informative and prompt support services.
Paratransit Driver
Action Ambulance Service Inc.
Wilmington, MA
02.2015 - 03.2016
- Enhanced passenger safety by consistently performing pre-trip vehicle inspections and addressing any necessary repairs or maintenance.
- Improved on-time performance by effectively planning routes, taking into account traffic conditions and passenger needs.
- Ensured ADA compliance by properly securing wheelchairs and assisting passengers with mobility devices during boarding and disembarking.
- Boosted customer satisfaction through professional communication, courteous service, and prompt assistance in resolving issues or concerns.
- Maintained accurate records of trips, mileage, fuel consumption, and incident reports to support efficient scheduling and resource allocation.
- Collaborated with dispatchers for smooth coordination of pick-ups, drop-offs, and schedule adjustments to minimize disruptions for passengers.
- Assisted passengers with special needs by providing personalized attention and ensuring a comfortable travel experience.
- Promoted safe driving practices among fellow drivers by adhering to traffic laws, company policies, and defensive driving techniques.
Education
High School Diploma -
Campbell High School
Litchfield, NH06.2009
Skills
- Creative solutions
- Paperwork Processing
- Venipuncture
- Data Entry
- Diagnostic Testing
- Patient confidentiality
- HIPAA
- Health Education
- Building physician relationships
- Clean Driving Record
- Teamwork and Collaboration
- Problem-Solving
- Analytical Skills
- Analytical Thinking
- Goal Setting
- Adaptability and Flexibility
- Continuous Improvement
- Interpersonal Communication
- Professional Demeanor
- Excellent Communication
- Multitasking Abilities
- Time Management
- Self Motivation
- Active Listening
- Heavy Lifting
- Task Prioritization
- Equipment Repair
- System Testing
- Equipment Inspection
- Preventive Maintenance
- Worksite preparation
- Inventory Oversight
Timeline
PST Specialist
Rotech Healthcare
10.2022 - Current
Medical Courier
Fleet Curriers
11.2019 - 05.2022
Parts Delivery Driver
Commonwealth Motorss
10.2018 - 05.2019
Delivery Driver
Fed Ex Ground
08.2017 - 01.2018
Certified Technician
Valvoline Instant Oil
09.2016 - 07.2017
Paratransit Driver
Action Ambulance Service Inc.
02.2015 - 03.2016
High School Diploma -
Campbell High School