James Bletz
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
8
8
years of professional experience
Work History
Customer Service Associate
Costco Wholesale Corp
09.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Data Entry Clerk
Tribus Point LLC
05.2015 - 08.2023
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
Education
Associate of Arts - Business Administration
San Juan College
Farmington, NM05.2021
Skills
- Proficient in Microsoft Office
- Appointment Scheduling
- Customer Support
- Team Collaboration
- Independent Worker
- Clerical Support
- Good Verbal and Written Communication Skills
- Critical Thinker
Hobbies
Pottery
Gaming
Timeline
Customer Service Associate
Costco Wholesale Corp
09.2023 - Current
Data Entry Clerk
Tribus Point LLC
05.2015 - 08.2023
Associate of Arts - Business Administration
San Juan College