James B. Nichols II
Cleveland
Summary
Seeking opportunities locally near Cleveland, TN to further my skills and become an asset to a company that needs my professional assistance.
Overview
17
17
years of professional experience
Work History
Operations Project Manager
Kanaan Communications
Duluth
01.2023 - Current
- Improved relations with customers and how work is issued to the company
- Reduced cost of fleet by routing and controlling repair costs
- Improved Safety Program to lower recordable injuries
- Reduced Operational Cost 12% over the last 2 months to ensure company success
- Organized and formulated efficient procedures for warehouse and inventory management
- Rewrote SOP for field training to maximize technician success
- Assisted HR in on boarding and new hire processes
- Ensured scheduling field visits for safety inspections and truck inspections
- Worked with fleet for asset management and tracking of all company owned equipment
- Ensure accurate invoicing and billing via Excel Spreadsheets and CPS systems
Field Foreman and Technician
Kanaan Communications
Canton
01.2016 - 01.2023
- Low Voltage Repairs and Emergency Services power backups maintenance
- Data collection for customers using Excel and customer-based systems
- Skilled troubleshooting of own locations while assisting technicians remotely via video calls
- Repairs made with power tools, hand tools, and specialty tools for trade
- Operation of heavy equipment such as aerial lifts and fork trucks
- Organize and tracking of customer materials used for repair to ensure accurate inventory
- 95% travel using company own vehicle with no incidents or accidents
- PPE and proper safety procedures at all locations
Online and Retail Store Manager
Mountain Oak Vapors
Cleveland
01.2015 - 01.2016
- Ensure Online orders processed properly and accurately
- Assist Customers in store front and make sales according to customer needs
- Make schedules for employees and ensure all company policies are being followed
- Interview and Hire as needed to ensure successful store operations
- Ensure deposits and POS systems were balanced at the end of shifts
Pack and Ship Problem Solver
Amazon
Charleston
01.2012 - 01.2014
- Assistant manager of BOD, SIOC, and Pallet Picks
- Load Trucks to ensure delivery of packages
- Troubleshoot kickout problems and workflow problems
- Ensure lines were stocked and had enough work for employee productivity
Pipefitter - Plumber Apprentice
Local 43
Chattanooga
01.2009 - 01.2011
- Fit and tack weld pipe per print
- Sweat copper for plumbing and heat exchangers
- Install all types of piping using chain falls, hoists, lifts
- Attend School 2 nights a week for classroom training
- Take measurements and ensure quality build
- Work with journeyman to ensure customer projects are completed on time
Education
Not Complete - Christian Studies, Bible and Theology
Lee University
01.2013
High School Diploma -
Cleveland High School
01.2005
Skills
- Management
- Problem solving
- Communication
- Leadership
- Computer Literacy
- Hand Tools
- Microsoft Office
- Microsoft Excel
- Power Tools
- Logistics
- Fleet Management
- Asset Management
- Troubleshooting
- Time Management
Personal Information
Title: OPERATIONS PROJECT MANAGER
Timeline
Operations Project Manager
Kanaan Communications
01.2023 - Current
Field Foreman and Technician
Kanaan Communications
01.2016 - 01.2023
Online and Retail Store Manager
Mountain Oak Vapors
01.2015 - 01.2016
Pack and Ship Problem Solver
Amazon
01.2012 - 01.2014
Pipefitter - Plumber Apprentice
Local 43
01.2009 - 01.2011
Not Complete - Christian Studies, Bible and Theology
Lee University
High School Diploma -
Cleveland High School