Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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James B. Nichols II

Cleveland

Summary

Seeking opportunities locally near Cleveland, TN to further my skills and become an asset to a company that needs my professional assistance.

Overview

17
17
years of professional experience

Work History

Operations Project Manager

Kanaan Communications
Duluth
01.2023 - Current
  • Improved relations with customers and how work is issued to the company
  • Reduced cost of fleet by routing and controlling repair costs
  • Improved Safety Program to lower recordable injuries
  • Reduced Operational Cost 12% over the last 2 months to ensure company success
  • Organized and formulated efficient procedures for warehouse and inventory management
  • Rewrote SOP for field training to maximize technician success
  • Assisted HR in on boarding and new hire processes
  • Ensured scheduling field visits for safety inspections and truck inspections
  • Worked with fleet for asset management and tracking of all company owned equipment
  • Ensure accurate invoicing and billing via Excel Spreadsheets and CPS systems

Field Foreman and Technician

Kanaan Communications
Canton
01.2016 - 01.2023
  • Low Voltage Repairs and Emergency Services power backups maintenance
  • Data collection for customers using Excel and customer-based systems
  • Skilled troubleshooting of own locations while assisting technicians remotely via video calls
  • Repairs made with power tools, hand tools, and specialty tools for trade
  • Operation of heavy equipment such as aerial lifts and fork trucks
  • Organize and tracking of customer materials used for repair to ensure accurate inventory
  • 95% travel using company own vehicle with no incidents or accidents
  • PPE and proper safety procedures at all locations

Online and Retail Store Manager

Mountain Oak Vapors
Cleveland
01.2015 - 01.2016
  • Ensure Online orders processed properly and accurately
  • Assist Customers in store front and make sales according to customer needs
  • Make schedules for employees and ensure all company policies are being followed
  • Interview and Hire as needed to ensure successful store operations
  • Ensure deposits and POS systems were balanced at the end of shifts

Pack and Ship Problem Solver

Amazon
Charleston
01.2012 - 01.2014
  • Assistant manager of BOD, SIOC, and Pallet Picks
  • Load Trucks to ensure delivery of packages
  • Troubleshoot kickout problems and workflow problems
  • Ensure lines were stocked and had enough work for employee productivity

Pipefitter - Plumber Apprentice

Local 43
Chattanooga
01.2009 - 01.2011
  • Fit and tack weld pipe per print
  • Sweat copper for plumbing and heat exchangers
  • Install all types of piping using chain falls, hoists, lifts
  • Attend School 2 nights a week for classroom training
  • Take measurements and ensure quality build
  • Work with journeyman to ensure customer projects are completed on time

Education

Not Complete - Christian Studies, Bible and Theology

Lee University
01.2013

High School Diploma -

Cleveland High School
01.2005

Skills

  • Management
  • Problem solving
  • Communication
  • Leadership
  • Computer Literacy
  • Hand Tools
  • Microsoft Office
  • Microsoft Excel
  • Power Tools
  • Logistics
  • Fleet Management
  • Asset Management
  • Troubleshooting
  • Time Management

Personal Information

Title: OPERATIONS PROJECT MANAGER

Timeline

Operations Project Manager

Kanaan Communications
01.2023 - Current

Field Foreman and Technician

Kanaan Communications
01.2016 - 01.2023

Online and Retail Store Manager

Mountain Oak Vapors
01.2015 - 01.2016

Pack and Ship Problem Solver

Amazon
01.2012 - 01.2014

Pipefitter - Plumber Apprentice

Local 43
01.2009 - 01.2011

Not Complete - Christian Studies, Bible and Theology

Lee University

High School Diploma -

Cleveland High School

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James B. Nichols II