James Bonila
Syracuse,NY
Summary
Expert professional with multiple years of experience as a generalist in the fields of Non Profit, Research and Development, Communication, Editing, Writing, Banking, and Higher Education Seeks to leverage qualifications and lived experience as a peer to fill the position of Research Assistant at Fountain House New York, NY.
Able to research and prepare engaging and impactful content that aligns with organizational goals and mission. Experienced in applying research concepts and prioritizing and managing compelling and diverse portfolio of projects. Proven track record on communicating complex concepts to audiences through presentations, and seminars. Well versed with the conventions and nuances of English.
Overview
39
39
years of professional experience
Work History
ADMN & DEV CONSLT / EDITOR / CORSPDT / PROJ WRITER
College, Non Profit, Banks, Mission, Real Estate
06.1984 - 12.1990
- Research international non profits for alliance in attaining common goals, liaison with such of them as Bread for the World, EZE Germany, and other agencies in the Netherlands, Germany and the United States
- Identify main client groups and audiences, determine the best way to communicate information to them, prepare project reports and monthly activity reports and develop and implement fund raising plans
- Prepare profiles of non profits and disadvantaged individuals for review by donor agencies
- Prepare financial proposals for companies and presenting them for approval from lending institutions
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality work
HEAD OF RESEARCH FOR STANDARDIZED ETS US TESTS
VISU International, Manhattan Review, Jamboree Education Ltd, and EGE
05.1993 - 11.2014
- Conduct research on ETS US tests, oversee the transition to new formats and modify current strategies for better results
- Direct, coordinate, and evaluate the activities of personnel, including support staff, engaged in administering academic institutions, departments or alumni organizations
- Recruit, hire, train, and terminate departmental personnel
- Formulate strategic plans for the institution
- Establish operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information
- Participate in faculty and college committee activities
- Appoint individuals to faculty positions, and evaluate their performance
- Teach courses within their department
- Assess and collect tuition and fees
- Coordinate the production and dissemination of university publications such as course catalogs and class schedules
- Develop curricula, and recommend curricula revisions and additions
- Provide assistance to faculty and staff in duties such as teaching classes, conducting orientation programs
- Direct scholarship, fellowship, and loan programs, performing activities such as selecting recipients and distributing aid.
COMMUNICATIONS ASST CSD / CALL CENTER REP 311 NYC
Communication Service for the Deaf / NYC GOV 311
03.2020 - 11.2023
- Provide communication and information services to hard of hearing population all over the US as well to the general public of New York City
- Operate specialized communication systems using computer equipment specific to type of work
- Answer incoming calls, greet callers, provide information, transfer calls or take messages as necessary
- Route emergency calls appropriately
- Relay or route written or verbal messages. complaints, service requests to appropriate agency or person
- Place telephone calls or arrange conference calls as instructed and type verbatim, according to Federal Communications Commission and New York City government guildelines
GUEST / PORT SERVICE PIER AGENT / PCA COURIER
Intercruises / SMS Shore Serv / Neuberger Berman
07.2018 - 03.2019
- Verify travel documents / passports / visas / registration / other documents of onboarding cruise ship passengers bound for international destinations such as Europe and the Caribbean
- Issue boarding passes, transfer keys, take ID photos and clear passengers for onboarding
- Control crowd entry to checkpoints manned by CBP USA officers
- Respond to passengers' questions, requests, or complaints Provide boarding assistance to elderly, sick, or injured people
- Deliver high value checks and confidential financial documents between departments
- Plan and follow the most efficient routes for delivering goods
- Sort mail and photocopy checks
ISEE SSAT GMAT GRE SAT TUTOR
WYZANT Inc. / VARSITY TUTORS
01.2017 - 03.2023
- Provide in person instruction in New York City and online instruction all over the US to individual or small groups of students to prepare for standardized tests for admission to schools, colleges, and universities
- Teach students study skills, note-taking skills, and test-taking strategies
- Administer, proctor, or score academic or diagnostic assessments
- Assess students' progress throughout tutoring sessions
- Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence
Education
Certificate of Completion - Peer Specialist Course Mental Health
APS ACADEMY OF PEER SERVICES (RUTGERS UNIVERSITY)
Paralegal Courses - Legal Office Administration
BRYANT AND STRATTON COLLEGE
Post Graduate Diploma - English Studies
CENTRAL INSTITUTE OF ENGLISH AND FOREIGN LANGUAGES
Master of Arts (M.A.) - English Literature
OSMANIA UNIVERSITY
Skills
- Research
- Administration
- Training
- Presentation
- Communication
- Human Resources
- Supervision
- Critical Thinking
- Reasoning
- Analytical Writing Skills
- Career Aptitude Testing Skills
- Mental Health Care and Peer Specialist Skills
- ACCESS-VR
- NYS OMH
- NYS Civil Services
- NY State Laws
- Editing
- Proofreading
- English Language Skills
- Office 365
- Typing
- Computer
- Internet Skills
- Standardized Test Preparation Skills (GRE, GMAT, TOEFL, SAT, ISEE, SSAT)
- Call Center Skills (TTY, VCO, HCO, Voice, IP, Emergency, and International Calls)
- Non Profit
- Banking
- Mission
- Fund Raising Skills
- Hindi
- Telugu
- Urdu
Awards
- Represented University at Inter University Seminar
- Best Faculty Award
References
References available upon request
Extracurricular Activities
Career Consultant
Timeline
COMMUNICATIONS ASST CSD / CALL CENTER REP 311 NYC
Communication Service for the Deaf / NYC GOV 311
03.2020 - 11.2023
GUEST / PORT SERVICE PIER AGENT / PCA COURIER
Intercruises / SMS Shore Serv / Neuberger Berman
07.2018 - 03.2019
ISEE SSAT GMAT GRE SAT TUTOR
WYZANT Inc. / VARSITY TUTORS
01.2017 - 03.2023
HEAD OF RESEARCH FOR STANDARDIZED ETS US TESTS
VISU International, Manhattan Review, Jamboree Education Ltd, and EGE
05.1993 - 11.2014
ADMN & DEV CONSLT / EDITOR / CORSPDT / PROJ WRITER
College, Non Profit, Banks, Mission, Real Estate
06.1984 - 12.1990
Certificate of Completion - Peer Specialist Course Mental Health
APS ACADEMY OF PEER SERVICES (RUTGERS UNIVERSITY)
Paralegal Courses - Legal Office Administration
BRYANT AND STRATTON COLLEGE
Post Graduate Diploma - English Studies
CENTRAL INSTITUTE OF ENGLISH AND FOREIGN LANGUAGES
Master of Arts (M.A.) - English Literature
OSMANIA UNIVERSITY
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