James Bonsignore
WYLIE,TX
Summary
Well-organized and diligent Auto Damage professional with demonstrated success in producing correct property assessment by considering market valuations and area trends. Expertise includes vehicle damage assessment, repair over-site, CCC One assessment and valuation, RV assessment, and oversite of GEICO certified auto repair shops. Offer strong negotiation skills to control severity and reduce supplements. Appraiser adept at completing high volume of appraisals quickly and accurately.
Motivated to exceed business expectations while delivering highly accurate results.
Overview
30
30
years of professional experience
Work History
Arbitration Specialist
Manheim Auto Auction
03.2021 - 10.2023
- Mediated disputes by reviewing evidence, utilizing company and federal guidelines and in-depth auto damage knowledge to secure resolutions between buyers and sellers of auto auctions.
- Followed all company policies and procedures to deliver quality work.
- Assisted clients in understanding Arbitration Process by explaining complex terms and conditions clearly and concisely.
- Investigated and assessed Body and Structural damage to Vehicles bought and sold at auction.
Appraisal Auditor
Windhaven Insurance
05.2017 - 01.2020
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
- Performed observations and evaluated supporting documents to supplement audit findings.
Senior Combined Auto Damage Adjuster
GEICO Insurance Company
08.2008 - 05.2017
- Conducted comprehensive vehicle inspections to accurately assess damage and determine repair costs.
- Proactively communicated with clients throughout the claim process, setting clear expectations and delivering updates as needed.
- Managed a large caseload of auto damage claims, ensuring prompt resolution while maintaining high-quality standards in all aspects of handling each case.
- Kept current on auto repair procedures and techniques, insurance regulations, laws, policies and procedures.
- Leveraged strong negotiation skills when working with external partners such as body shops or salvage vendors.
- Strengthened team performance by sharing knowledge and expertise on industry best practices for auto damage adjusting.
Emergency Medical Technician - BLS & ALS
Transcare
07.1993 - 08.2008
- Hired as driver for transport and promoted to BLS certified tech then ALS certified technician
- Earned Trainer & Evaluator position responsible for development and assessment of new employees
- Ensured employees efficient in proper equipment usage, patient care, and documentation.
Firefighter
Long Beach Volunteer Fire Department
07.1993 - 01.2006
- Trained in Basic and Advanced Firefighting, Arson recognition, Vehicle extraction, Hazardous Material
- Responsible for training new firefighters in all duties.
Education
High School Diploma -
Long Beach High School
Long Beach, NY01.1988
Skills
- Automobile & Motorcycle Appraisals
- RV Appraisals
- Independent / Self-directed
- Analytical, Decisive, Critical thinker
- BLS/ACLS certified
- HAZMAT Training and Handling
- Appraisal software proficiency
- Effective team leader
- Skilled & Organized problem solver
- Strong verbal communication & Research abilities
- Confidential Security Clearance
- Equipment Maintenance
- Visual inspections & Value Estimation
- Expertise in CCC One, Mitchell Estimating, Windows
Additional Information
Volunteered for following CAT Duties:
2011 - Dallas Hail CAT
2011 - NY Hail CAT
2012 - Dallas Hail CAT
2012 - Hurricane Sandy – NY
Timeline
Arbitration Specialist
Manheim Auto Auction
03.2021 - 10.2023
Appraisal Auditor
Windhaven Insurance
05.2017 - 01.2020
Senior Combined Auto Damage Adjuster
GEICO Insurance Company
08.2008 - 05.2017
Emergency Medical Technician - BLS & ALS
Transcare
07.1993 - 08.2008
Firefighter
Long Beach Volunteer Fire Department
07.1993 - 01.2006
High School Diploma -
Long Beach High School
Similar Profiles
Sterling SmithSterling Smith
Senior Mobile Inspector at Manheim Auto AuctionSenior Mobile Inspector at Manheim Auto Auction
Donzell Hunt JrDonzell Hunt Jr
Driver/ Car Stocker at Manheim Auto AuctionDriver/ Car Stocker at Manheim Auto Auction
Steven MoralesSteven Morales
Auto Maintenance 1 at Manheim Auto AuctionAuto Maintenance 1 at Manheim Auto Auction