Douglas Davidson

• Conducted on-site and virtual inspections of property damage to assess repair needs and costs on automobiles, motorcycles, RVs, trailers, boats, and commercial trucks and equipment.
• Estimated damages utilizing multiple estimating software systems, including CCC, Mitchell, and Duncan.
• Worked closely with repair facilities and contractors to ensure quality repairs for policyholders.
• Processed and approved payment for partial and total loss claims within designated authority level.
• Computed total loss amounts and approved claims in compliance with state regulations.
• Oversaw salvage logistics, and managed documents for processing.
• Visited disaster sites to assess and process claims.
• Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
• Communicated effectively with all internal departments concerning pending matters pertaining to assigned files.
• Advised customers on the status of their claim payments or denials.
• Managed caseload effectively, prioritizing urgent or high-value claims for prompt attention.
• Utilized claim handling software to document and manage claim files efficiently.
• Negotiated settlement of claims with claimants and attorneys to ensure fair outcomes.
• Participated in training and mentoring of new claims adjusters, sharing knowledge and expertise.
• Attended continuing education seminars and webinars related to best practices in claim handling.

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• Investigated auto accident claims to determine liability and coverage for both personal injury and property damage.
• Reviewed and interpreted police reports and witness statements to establish facts of claims.
• Analyzed and determined fault in auto accidents based on evidence and applicable laws.
• Conducted inspections on damaged vehicles and generated accurate estimated costs for repair work.
• Evaluated and processed bodily injury claims according to company guidelines.
• Coordinated with medical professionals to assess injury claims and determine compensation.
• Drafted reports outlining findings from investigations into bodily injury claims.
• Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
• Communicated with personnel and legal counsel on claims involving litigation.
• Negotiated settlements with claimants or their representatives in accordance with state laws and insurance policies.