Dynamic professional with proven expertise in classroom management and relationship building, recognized by Palm Beach County School District for fostering positive learning environments. Successfully implemented innovative strategies to enhance student engagement and behavior management, driving academic growth. Adaptable and creative, consistently achieving excellence through effective communication and lesson plan execution.
Overview
23
23
years of professional experience
Work History
Substitute Teacher
Palm Beach County School District
09.2023 - Current
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Manager/Sales Associate
Billion Auto
02.2019 - 06.2020
Implemented incentive programs that motivated sales associates to exceed individual targets while fostering a supportive team atmosphere.
Collaborated with store management to develop targeted sales strategies for specific products or promotions.
Provided a consistent, positive customer experience through attentive service and expert product knowledge.
Drove revenue growth by identifying opportunities for upselling and cross-selling during customer interactions.
Spearheaded the implementation of innovative merchandising techniques, resulting in improved visual appeal and customer engagement.
Maintained a clean, organized store environment that facilitated easy navigation for customers while promoting an inviting shopping experience.
Enhanced customer satisfaction by addressing and resolving concerns promptly and professionally.
Project Lead
Kirkwood Community College
01.2017 - 02.2019
Streamlined project management processes by implementing Agile methodologies and improving team communication.
Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
Improved overall team performance by conducting regular performance evaluations and providing constructive feedback to facilitate professional growth.
Collaborated with cross-functional teams to ensure seamless integration of various project components.
Partnered with project team members to identify and quickly address problems.
Developed comprehensive project plans that clearly outlined objectives, timelines, budgets, risks, and success metrics for all stakeholders.
Valet/Chauffeur
Sheraton Hotel
08.2016 - 03.2017
Maintained cleanliness of work sites, parking spaces, and guest services stations.
Built positive customer rapport for courteous, friendly and professional service.
Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
Answered guest's questions about property amenities and services.
Maneuvered vehicles into designated areas to maximize parking capacity.
Provided punctual, polite valet services to uphold professional standards.
Project Lead
Univerty of Iowa
04.2012 - 03.2016
Facilitated clear communication between internal departments, ensuring all parties remained aligned on goals throughout the duration of each project.
Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
Mentored junior team members, fostering professional growth and increasing overall team efficiency.
Established strong relationships with clients, leading to repeat business and positive referrals for the company.
Implemented best practices in documentation management systems that improved efficiency, accessibility, and security of project-related information.
Fitness Coordinator
William Penn University
09.2002 - 12.2007
Provided individual support and counseling in fitness, wellness, and nutrition to over 40 clients per week.
Supervised fitness center operations, hired instructors, maintained equipment and managed budgets.
Instructed clients on proper operation of fitness equipment.
Reduced member complaints by effectively addressing issues related to overcrowded classes or lack of available equipment in a timely manner.
Provided ongoing support for members by regularly reviewing their progress and modifying fitness plans as needed.
Established a positive workplace culture by promoting open communication, teamwork, and employee recognition opportunities.
Collaborated with personal trainers to develop tailored exercise plans, ensuring client progress and goal achievement.
Improved member satisfaction by developing and implementing diverse fitness programs catered to individual needs.
Oversaw staff scheduling, minimizing conflicts while maximizing coverage during peak hours at the facility.
Elementary School Counselor at Boca Raton Elementary School/Palm Beach County School DistrictElementary School Counselor at Boca Raton Elementary School/Palm Beach County School District