James Brannelly
Lehi
Summary
Experienced healthcare professional prepared to make a significant impact. Skilled in patient care, medical procedures, and health education. Strong focus on team collaboration and achieving results. Adaptable to changing needs with a reliable and supportive approach.
Versatile and hardworking professional with 6 years of experience caring for diverse conditions. Committed to leveraging knowledge of industry equipment and technology to support diagnosis and treatment.
Strong work ethic with a strong background in customer service and order processing and fulfillment. Service-oriented, result-driven, punctual, and hardworking with excellent people skills. Able to complete demanding work in high-volume fast pace settings.
Overview
8
8
years of professional experience
Work History
Ski Lift Operations and Operator
Solitude Ski resort
11.2023 - 04.2024
- Responsible for the experience and success of guests riding ski lifts working in an active, fast-paced environment
- Experience working with large machinery and power tools
- Operated machinery to maintain production efficiency.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving customer needs quickly
- Working as a team to divide responsibilities to maintain the safety of resort guests
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving customer needs
- Monitored equipment to ensure optimal performance and prevent downtime.
- Coordinated with team members to streamline operations and enhance productivity.
- Enhanced safety standards by following protocols and reporting hazards.
- Working outdoors in a harsh mountain climate
Phlebotomist, Donor support tech
CSL Plasma
12.2021 - 07.2023
- As a phlebotomist and plasma technician, I worked in a high-volume center, managing patients through the entire plasma donor process working as a team across system and processes.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to provide medical care.
- Improves patient comfort by demonstrating professional and compassionate care during procedures. Communicating with patients about pain, comfort, and needs during medical procedures and care. Reduced patient anxiety with clear explanations of procedures.
- Working in a medical environment with hazardous materials
- 2 years of Phlebotomy experience
- Obtains blood specimens by performing venipunctures
- Verified patient identification and explains sampling procedures to patients
- Maintains specimen integrity by using an aseptic technique, following department procedures, and observing isolation procedures
- Work in a team environment and lead the floor when needed
- Maintained accurate records of customer interactions, ensuring proper documentation within the company''s database.
- Work with a wide array of patients and de-escalate situations when needed
- Responded proactively and positively to rapid change.
- Collected blood samples to ensure accurate diagnostic results.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Maintained clean and sanitary work environment for optimal patient safety.
- Prepared samples for laboratory testing, contributing to efficient workflow.
- Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
- Demonstrates effective teamwork, prioritization, communication, and organization.
- Performs environment management duties cleaning, stocking and managing supplies, answering phones, clerical support, providing directions, etc.
- Managed patients with severe reactions that required quick medical care.
Customer Service
Costco
10.2020 - 02.2021
- My responsibilities included helping cashiers and customers with large order fulfillment, working at checkout, and cart returns
- Proactively excelled at the execution of responsibilities and working with customers and coworkers and looked to see what was needed to support high customer service
- Can work independently to determine coworkers' needs to support processes and functional needs.
- Provided outstanding customer service, addressing guest concerns promptly and professionally.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Developed a deep understanding of customer service principles and customer service best practices.
- Facilitated office administration and customer service to general public.
Clubhouse Manager
Property Management, Utah County’s
06.2020 - 09.2020
- My primary role was to ensure all occupant's safety and compliance with pool rules
- This included having all waivers signed for pool requirements and COVID-19, managing capacity, and helping as a resource for attendees
- Building management: Maintained cleanliness of common spaces by assigning tasks to custodial staff according to priority levels.
- In charge of water safety for all occupants swimming
- Maintained a safe, secure clubhouse environment in compliance with all applicable regulations and best practices for risk management.
- Responsible for keeping a standard of cleanliness in the clubhouse and testing and checking chemical levels in the water and recording and adjusting them if needed
- Regularly updated building signage and informational materials, ensuring accurate and accessible information for all users of the facility.
- Managed operations, maintenance and improvement of properties.
- Performed regular inspections of facility and documented all inspection information in reports.
Data management, Printer, Shipping
C-Slide
03.2016 - 04.2019
- Company Overview: C-Slide produces small camera covers for all electronic devices
- I head multiple positions including: Printer, data entry, and shipping management
- Managed large print machines hardware and software
- Product production
- Project management - Communicated deadlines and project needs with coworkers
- Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information
- Sorted source documents and organized to be filed
- Compiled, sorted and verified digital data against source documents
- Identified & define resolution for data errors
- Collaborated with supervisors for resolution to resolve customer issues
- Shipment fulfillment
- C-Slide produces small camera covers for all electronic devices
Education
Private Pilot License -
Pilot School
Boise, ID01-2021
Bachelor of Science - Emergency Medicine
Salt Lake Community College
Salt Lake City, UT01-2025
EMT Basic certification -
Mountainland Technical College
04.2024
General Studies - General Studies
BYU Idaho
04.2019
High School -
Lehi High School
Lehi, UT01.2018
Skills
- Analytical Problem-Solving
- Skilled in Using Microsoft Office Applications
- Computer Proficiency
- Strategic Planning
- Print Management Software
- Product Print Machines
- Shipping Management Software
- Equipment Handling Expertise
- Safety Compliance Procedures
- Supportive Team Member
- Positive Interpersonal Skills
- Dedicated Professional
- Quick learner
- Good at Collaboration
- Quality Assurance
- Effective Time Management
- Troubleshooting
Awards
Eagle Scout
Timeline
Ski Lift Operations and Operator
Solitude Ski resort
11.2023 - 04.2024
Phlebotomist, Donor support tech
CSL Plasma
12.2021 - 07.2023
Customer Service
Costco
10.2020 - 02.2021
Clubhouse Manager
Property Management, Utah County’s
06.2020 - 09.2020
Data management, Printer, Shipping
C-Slide
03.2016 - 04.2019
High School -
Lehi High School
Private Pilot License -
Pilot School
Bachelor of Science - Emergency Medicine
Salt Lake Community College
EMT Basic certification -
Mountainland Technical College
General Studies - General Studies
BYU Idaho
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