James Brennan
Conway,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
40
40
years of professional experience
Work History
Network Technician
Altice USA
Litchfield, CT
01.1985 - 03.2025
- Installed and configured network equipment for optimal connectivity.
- Monitored network performance and addressed connectivity issues promptly.
- Conducted routine maintenance on network systems to ensure reliability.
- Collaborated with team members to troubleshoot and resolve technical problems.
- Documented network configurations and updated system records accurately.
- Assisted in the rollout of new technologies and upgrades within the network infrastructure.
- Provided technical support to staff for network-related inquiries and issues.
- Ensured compliance with industry standards and best practices in network operations.
- Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
- Maintained positive working relationship with fellow staff and management.
- Created detailed reports regarding system and network performance metrics.
- Resolved complex performance issues related to network configurations, applications, protocols.
- Analyzed system logs to detect potential issues and prevent service outages.
Education
Computer Repair -
Porter & Chester Institute
Waterbury, CT09-1984
Skills
- Operated company bucket truck to perform elevated maintenance, repairs, and installations in compliance with OSHA safety standards
- Driving in adverse conditions
- Clean driving record
- City and non-city driving
- Inclement weather driving
Timeline
Network Technician
Altice USA
01.1985 - 03.2025
Computer Repair -
Porter & Chester Institute