James Brodowski
Olathe,KS
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
37
37
years of professional experience
Work History
Assistant Manager
Security Self Storage
Lenexa, KS
2012.Nov - 2023.Dec
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Ensured compliance with safety regulations and company policies.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Vice President /Division Manager
Vertis
Lenexa, KS
1986.11 - 2008.11
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Established performance goals for department and outlined processes for achievement.5
- Hired and managed 8 new managers to drive business growth.
- Supervised daily planning, coordination and administration for division operations.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Some College (No Degree) - Business
University Wisconsin Milwaukee
Milwaukee, WISkills
- Product and Service Knowledge
- Retail Operations
- Customer Rapport
- Customer Relations
Accomplishments
- Assistant Manger of the year award
- Military Veteran
Timeline
Assistant Manager
Security Self Storage
2012.Nov - 2023.Dec
Vice President /Division Manager
Vertis
1986.11 - 2008.11
Some College (No Degree) - Business
University Wisconsin Milwaukee
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