James Brown
Floyds Knobs,IN
Summary
Accomplished Repair Technician Team Leader at Ford KTP, adept in diagnosing and repairing automotive systems. Enhanced repair success rates by 20% through advanced troubleshooting and collaboration. Skilled in technical diagnosis and customer service, driving efficiency and quality improvements. Trained new technicians, fostering a culture of excellence and continuous improvement.
Overview
34
34
years of professional experience
Work History
Repair Technician Teem Leader
Ford KTP
Kentucky
04.1993 - 09.2027
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance and safety standards.
- Conducted routine maintenance and inspections, identifying potential issues before they escalated.
- Collaborated with engineering teams to implement design improvements for repair processes.
- Trained new technicians on standard operating procedures and best practices for repairs.
- Set up non standard off site repair programs and tooling
- Streamlined workflow processes, enhancing efficiency in repair timelines and service delivery.
- Utilized diagnostic tools and software to troubleshoot complex electrical and mechanical failures.
- Analyzed repair data to identify trends, informing continuous improvement initiatives within the department.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Collaborated with team members to complete complex repairs and improve overall service quality.
Education
High School Diploma -
Nelson County High School
Bardstown, KYSkills
- Mechanical skills
- Customer service
- Technical diagnosis
- Software installation
- Component replacement
- Diagnostic testing
Timeline
Repair Technician Teem Leader
Ford KTP
04.1993 - 09.2027
High School Diploma -
Nelson County High School