James Buehler
Diligent Delivery Services
Newcastle,WA
36
years of professional experience
Experienced delivery professional with a strong record of route planning, punctual service, and careful attention to detail. Known for reliable handoffs, safe driving practices, and professional customer interactions.
Work History
Delivery Partner
9 Years 1 Month- Completed daily deliveries accurately while following routing instructions and customer handoff procedures.
- Coordinated with dispatch to resolve address issues, delays, and special delivery instructions.
- Inspected packages before loading to confirm accuracy, condition, and delivery readiness.
- Maintained delivery vehicle cleanliness, safety checks, and organized cargo loading standards.
- Managed customer interactions professionally, ensuring secure drop-offs and timely proof of delivery.
- Adapted routes quickly to traffic, weather, and scheduling changes while protecting service quality.
- Supported route efficiency by organizing stops, prioritizing time-sensitive deliveries, and reducing missed handoffs.
Owner/Operator Manager
26 Years 4 Months- Directed daily restaurant operations, ensuring consistent service, food safety, and brand standards.
- Managed scheduling, labor allocation, and payroll controls to support efficient staffing.
- Oversaw inventory ordering, stock rotation, and waste reduction across prep and service areas.
- Trained and coached team members on sandwich preparation, sanitation, and customer service.
- Monitored cash handling, deposits, and POS transactions to maintain accurate financial records.
- Recruited, interviewed, and onboarded staff to build reliable, high-performing teams.
- Maintained compliance with health regulations, franchise policies, and operational procedures.
- Managed day-to-day business operations.
- Implemented process improvements that strengthened workflow, speed of service, and guest satisfaction.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Trained and motivated employees to perform daily business functions.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Education
Bachelor of Science - Public Administration
Skills
GPS navigation mastery
Process improvement
Strong time management
Time management
Attention to detail
Safety consciousness
Route optimization
Reliability and punctuality
Dependable and reliable
Task prioritization
Dependability
Positive attitude
Timeline
Delivery Partner
Diligent Delivery Services
09.2017 - CurrentRead More
Owner/Operator Manager
SUBWAY®Restaurants
01.1991 - 05.2017Read More
University of Puget Sound
Bachelor of Science from Public Administration
Read More