James Burnett
Kuna,ID
Summary
Dynamic CDL Delivery Driver with extensive experience at SYSCO Food Services, recognized for optimizing delivery routes and enhancing customer satisfaction. Proficient in safe driving practices and effective communication, consistently achieving on-time deliveries while maintaining high safety standards. Proven ability to manage customer inquiries professionally, ensuring seamless operations and strong relationships.
Overview
20
20
years of professional experience
Work History
CDL Delivery Driver
US Foods
10.2020 - Current
- Operated commercial delivery vehicles to transport goods efficiently and safely.
- Ensured compliance with DOT regulations and company safety protocols during all deliveries.
- Conducted vehicle inspections and maintained equipment to guarantee operational readiness.
- Collaborated with warehouse staff to optimize loading processes and enhance delivery accuracy.
CDL Delivery Driver
SYSCO Food Services
11.2005 - 09.2020
- Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
- Maximized load capacity by efficiently organizing cargo according to weight distribution guidelines.
- Assisted warehouse staff in loading and unloading trucks while maintaining safety standards.
- Ensured customer satisfaction through accurate and timely deliveries, addressing concerns promptly.
- Collaborated with dispatchers to effectively coordinate pickups, deliveries, and resolve challenges along the route.
- Achieved high levels of customer service excellence through prompt issue resolution and attention to detail.
- Demonstrated professionalism during interactions with customers, representing the company positively at all times.
- Strengthened customer relationships by supporting special requests or last-minute changes whenever possible within policy limitations.
- Conducted inventory checks upon receipt of goods at the destination point, verifying accuracy before confirming successful delivery completion.
- Completed daily logs accurately for hours worked, miles driven, rest breaks taken, ensuring full compliance with federal regulations.
- Maintained proper documentation for each delivery, reducing errors and ensuring regulatory compliance.
- Increased safety awareness through participation in training programs and adherence to CDL regulations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Education
GED -
BSU GED Program
CDL - CDL
Truck Driving School
Nampa, ID01-2002
Skills
- Safe driving practices
- Loading and unloading proficiency
- Effective communication
- Forklift operation experience-not certified
Timeline
CDL Delivery Driver
US Foods
10.2020 - Current
CDL Delivery Driver
SYSCO Food Services
11.2005 - 09.2020
GED -
BSU GED Program
CDL - CDL
Truck Driving School
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