Years of professional experience
Hi, I’m
James Burnie
Austin,TX
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Summary
Results-oriented professional seeking long-term employment opportunities in Austin, with a strong preference for full-time roles while remaining open to part-time or contract-to-hire positions. Committed to continuous learning and advancement, driven by a passion for achieving professional and personal growth. Eager to leverage skills and experience to contribute to organizational success, enhancing efficiency and effectiveness across all tasks and initiatives. A proactive approach ensures adaptability and a focus on delivering impactful results in any work environment.
Overview
23
1
Certification
Skills
- Money Handling
- Sales
- Payment Processing
- Inventory
- Customer Service
- Computer Proficiency
- Forklift Operation
- Pallet Jack Operation
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Third-party Emails
- Firefox
- Google Chrome
- Food Service
- Food Preparation
- Hosting
- Stage assistance
- Load-in and load-out
- Problem resolution
- Conflict resolution
- Cleaning and sanitizing
- Safe food handling
Work History
The Burnie Estate
Estate Manager
11.2023 - 11.2025
Job overview
- Overseeing the maintenance and operation of the estate
- Ensuring security and safety measures are in place and monitored
- Addressing any issues or concerns of the immediate relatives
- Communicating with and coordinating services with utilities services
- Handled property-related paperwork and administrative tasks
The Household of Jim & Suzanne Burnie
Full-time Live-in Domestic Caregiver
12.2022 - 11.2023
Job overview
- Provided emotional support and companionship, enhancing clients’ overall well-being
- Conduct assessments to identify changing needs and adjust care plans accordingly
- Maintained a clean and safe environment for clients, adhering to health and safety regulations
- Maintain detailed and accurate records of client progress and care activities
- Administered medications, tracked vital signs, and communicated changes in condition to healthcare professionals
Rover Logistics (Amazon DSX9)
Delivery Associate
07.2023 - 09.2023
Job overview
- Loading and organizing individual/mass containers of packages into Amazon commercial vans
- Navigation of daily routes in various areas
- Home delivery of packages in secure and observable locations
Papa Johns
Kitchen Staff
09.2022 - 07.2023
Job overview
- Food prep
- Cut station operation
- Front counter sales and order taking
- Sanitation and organization of storage and preparation areas
- Inventory management
TMD Staffing (iEnergizer Austin)
Content Moderator
08.2020 - 01.2021
Job overview
- Review user-generated content to ensure it meets the company’s guidelines, assessing material for policy violations.
- Take appropriate action when violations are found, temporarily suspending or permanently banning accounts for repeat or severe offenses
- Investigate content flagged or reported by other users and take the necessary action to resolve the issue.
- Removal Escalating the case of highly complex, sensitive, or potentially illegal material to senior management, legal teams, or specialized units.
- Documentation and accurate record keeping of moderation actions, decisions, and communications crucial for transparency and accountability.
- Ensuring legal and policy compliance to community guidelines, ensuring that all content adheres to relevant legal and privacy regulations, such as copyright law, GDPR, and HIPAA.
HEB
Overnight Stocker
11.2019 - 09.2020
Job overview
- Pulling from pallets
- Stocking of newly delivered product
- Organization and blocking of product presentation
AJ's Ranch Road Grill
Front of House
05.2019 - 10.2019
Job overview
- Food sales/orders
- Moneyhandling
- Store appearance management
- Stocking
- Janitorial duties
- Advertising
Gerk’s Concessions (Sherwood Forest Faire)
Front of House
03.2019 - 04.2019
Job overview
- Marketing to the attending crowd
- Moneyhandling
- Knowing the full menu and possible combinations
- Putting in orders, communicating with kitchen staff
- Locating guests and serving products
- Maintenance and cleaning
Dairy Queen
Cook
11.2018 - 12.2018
Job overview
- Food prep
- Food safety management
- Maintenance
- Order fulfillment
- Janitorial services
Dealey Express (Texas Renaissance Festival)
Retail Clothes Sales
10.2018 - 10.2018
Job overview
- Money handling
- Fitting and accessorizing clothing and accessories
- Providing heritage-related costuming
- Sales
- Stocking
Pittsburgh Renaissance Festival
Food Service Walker
08.2018 - 09.2018
Job overview
- Traversing the festival grounds to provide snack food service
- Moneyhandling
- Booth breaker relief
North American Carousel (Colorado Renaissance Festival)
Games Operator
06.2018 - 08.2018
Job overview
- Archery instruction
- Moneyhandling
- Ride operation
- Game hawking, supervision, and instructing
Scarborough Faire
Food Service
05.2018 - 05.2018
Job overview
- Traversing the festival grounds to provide snack food service
- Money handling
- Customer service
Gerk’s Concessions (Sherwood Forest Faire)
Front of House
03.2017 - 05.2017
Job overview
- Marketing to the attending crowdMoneyhandling
- Memorization and offering of a full menu and possible combinations
- Putting in orders, communicating with kitchen staff
- Locating guests and serving products
- Maintenance and cleaning
Trinity Couriers (Amazon DAU1)
Driver
08.2016 - 01.2017
Job overview
- Loading and organizing individual/mass containers of packages into Amazon commercial vans
- Navigation of daily routes in various areas
- Home delivery of packages in secure and observable locations
Independent Contractor
Stagehand
07.2021 - Current
Job overview
- Set up/tear down of stage and theater production venues
- Construction of product graphics and showcase units
- Use of multiple hand tools to work on visual media, lighting systems, and sound systems
- Organizing, unpacking, and unpacking of facility trailers
- Follow orders and take initiative in individual and group tasks
- Managed stage setups and breakdowns for various live events.
- Collaborated with production teams to execute event logistics efficiently.
- Implemented safety measures to minimize risks during live performances.
IBEX GLOBAL (Frontier Communication)
Agent
10.2015 - 05.2016
Job overview
- Assist customers in troubleshooting various issues with internet service and computer/router connection problems
- Handling technician appointments through the online system
- Sales
The Fountain People
Final Assembly, Sand Blaster, Machinist, Systems
05.2015 - 08.2015
Job overview
- Finalizing detailing and connection of water displacement equipment
- Packaging and crating of final product.
- Extensive use of hand and power tools in construction of water park equipment and utilities.
- Application of silica sand product in conformity with end product design.
- Trimming/drilling/cutting of varied metal sheets and pipe in conformity of schematic layouts.
- Hands-on construction of automated robotic water dispensing display units.
Philips Outdoor Light Division
Shipping & Receiving Department
06.2013 - 03.2015
Job overview
- Unloading conveyor belt
- Creating palletized orders
- Handling and loading outgoing product
- Receiving raw materials and supplies into inventory
- Labeling and scanning inbound product
- Itemizing and redistributing returned and unused/off-book product and materials
Pavestone
Forklift Operator
03.2013 - 05.2013
Job overview
- Inspect product loads for accuracy and safety
- Move pallets of product around the facility to ensure timely and complete orders and stocking.
- Perform routine maintenance on vehicles or auxiliary equipment; cleaning, lubricating, recharging batteries, fueling, or replacing liquefied-gas tank.
- Operate or tend automatic stacking, loading, packaging, or cutting machines.
- Operation of multiple forklifts and smaller machinery.
- Managing pallets and loose materials.
Rent-a-center
Sales Manager/Rental Agent
08.2009 - 02.2013
Job overview
- Resolve customer issues regarding sales and service.
- Determine payment schedules and rate changes.
- Monitor customer preferences to determine focus of sales efforts.
- Confer with potential customers regarding product needs and advise customers on types of equipment to purchase.
- Present bills and receipts, collect payments for goods delivered and returned.
- Load and unload trucks, vans, or automobiles.
- Verify the contents of physical deliveries per invoice.
- Turn in receipts and money received from deliveries.
- Evaluate customers' computerized account records and payment histories to decide whether to approve new purchases, based on predetermined company standards.
- Keep records of customers' charges and payments.
- Product demos
- Customer relationship management
Safesite
Driver
05.2009 - 06.2010
Job overview
- Responsible for the pickup, delivery, and transporting of confidential files and data back-ups between clients and the warehouse.
- Pulling data tapes from storage safe for on-call deliveries.
Education
New Braunfels High SchoolNew Braunfels, TX
High School Diploma
05.2002
Certification
- Previous Lift Truck Certification(Can renew)
- Legally ordained minister
Timeline
Estate Manager
The Burnie Estate
11.2023 - 11.2025
Delivery Associate
Rover Logistics (Amazon DSX9)
07.2023 - 09.2023
Full-time Live-in Domestic Caregiver
The Household of Jim & Suzanne Burnie
12.2022 - 11.2023
Kitchen Staff
Papa Johns
09.2022 - 07.2023
Stagehand
Independent Contractor
07.2021 - Current
Content Moderator
TMD Staffing (iEnergizer Austin)
08.2020 - 01.2021
Overnight Stocker
HEB
11.2019 - 09.2020
Front of House
AJ's Ranch Road Grill
05.2019 - 10.2019
Front of House
Gerk’s Concessions (Sherwood Forest Faire)
03.2019 - 04.2019
Cook
Dairy Queen
11.2018 - 12.2018
Retail Clothes Sales
Dealey Express (Texas Renaissance Festival)
10.2018 - 10.2018
Food Service Walker
Pittsburgh Renaissance Festival
08.2018 - 09.2018
Games Operator
North American Carousel (Colorado Renaissance Festival)
06.2018 - 08.2018
Food Service
Scarborough Faire
05.2018 - 05.2018
Front of House
Gerk’s Concessions (Sherwood Forest Faire)
03.2017 - 05.2017
Driver
Trinity Couriers (Amazon DAU1)
08.2016 - 01.2017
Agent
IBEX GLOBAL (Frontier Communication)
10.2015 - 05.2016
Final Assembly, Sand Blaster, Machinist, Systems
The Fountain People
05.2015 - 08.2015
Shipping & Receiving Department
Philips Outdoor Light Division
06.2013 - 03.2015
Forklift Operator
Pavestone
03.2013 - 05.2013
Sales Manager/Rental Agent
Rent-a-center
08.2009 - 02.2013
Driver
Safesite
05.2009 - 06.2010
New Braunfels High School
High School Diploma
Additional Information
- Confident with face-to-face interaction with customers/guests, and very comfortable with following whatever steps are needed to solve problems and answer questions.
- Tendency to pick up new skills quickly, and apt to learn mechanics and established methods.
- Always eager to take steps to advance skills through education/training
- Comfort and earnestness in regards to the guidance of subordinates
Availability
See my work availability
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