Open To Work
James Butts
Grand Rapids
Summary
Results-oriented Property Manager skilled in optimizing operations and leading teams. Focused on enhancing efficiency through strategic improvements and effective conflict resolution. Committed to maintaining compliance and accuracy in documentation while fostering strong client relationships and facilitating team success. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
Work History
Rental Coordinator
Diamond W LLC
Grand Rapids
01.2023 - Current
- Managed daily administrative operations for multi-property housing portfolio, ensuring smooth functionality and tenant satisfaction.
- Delivered responsive customer service to incoming clients monthly via phone and email, enhancing client relationships and addressing inquiries promptly.
- Coordinated external vendors and tracked service requests to completion, ensuring timely resolution and service quality.
- Maintained confidential tenant records and ensured compliance with lease agreements and local regulations.
- Processed payments and maintained financial documentation with one hundred record accuracy.
- Developed standardized procedures to improve operational efficiency.
Back of House Lead
KIT Coffee
Irvine
03.2023 - 12.2024
- Managed scheduling, onboarding, and training processes to streamline team integration.
- Supervised and coached a team of 5 to 8 staff members to enhance their performance and skills.
- Liaised between front-of-house and back-of-house teams to facilitate operational efficiency.
- Oversaw inventory and procurement to ensure availability of essential supplies.
- Developed and implemented workflow systems that significantly reduced errors - saving time and money for the company.
Food Service Associate
Angels Stadium
Anaheim
06.2021 - 09.2022
- Trained new staff on operational procedures and safety standards, enhancing overall customer service quality.
- Processed high volume of customer transactions during peak hours, ensuring prompt service.
- Collaborated with diverse team to maintain smooth operations across multiple concession stations, supporting customer satisfaction.
Volunteer HR Coordinator/Assistant
Community Soccer League
01.2020 - 12.2020
- Coordinated onboarding and scheduling of volunteers/referees to ensure smooth event operations.
- Facilitated communication among visitors, volunteers, and staff to coordinate schedules and promptly resolve issues, ensuring a safe environment.
- Designed and coordinated events, ensuring all logistical details were managed effectively.
- Organized and maintained registration and event documentation for accurate record-keeping.
- Communicated with sponsorships and community partnerships.
Education
Payroll & HR Management -
Tally Education and Distribution Services Private Limited
01-2026
Human Resources Fundamentals Certificate -
Drexel University
01-2025
Microsoft 365 Certification - Word, Excel, Powerpoint
Microsoft
01-2025
Bachelor - Communications
California State University, Fullerton
Fullerton, CA01-2020
Skills
- Reservations and property management
- Customer service and conflict resolution
- Onboarding and record-keeping
- Employee training and recruitment
- Workflow coordination
- Scheduling and calendar management
- Data entry and reporting
- Documentation and process improvement
- Operational efficiency
- Accounting and payroll administration
- Microsoft Word, Excel, and PowerPoint
- Project management
- Team leadership
- Staff development
- Performance evaluations and employee motivation
- Communication skills and interpersonal skills
- Problem-solving abilities and relationship building
- Adaptability and decision-making
- Multitasking proficiency
- Team building and teamwork
- Organizational skills and strategic planning
- Professional demeanor and effective communication
- HR fundamentals
- Organizational skills and strategic planning
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridRemoteOn-SiteSalary Range
$45000/yr - $200000/yrTimeline
Back of House Lead
KIT Coffee
03.2023 - 12.2024
Rental Coordinator
Diamond W LLC
01.2023 - Current
Food Service Associate
Angels Stadium
06.2021 - 09.2022
Volunteer HR Coordinator/Assistant
Community Soccer League
01.2020 - 12.2020
Payroll & HR Management -
Tally Education and Distribution Services Private Limited
Human Resources Fundamentals Certificate -
Drexel University
Microsoft 365 Certification - Word, Excel, Powerpoint
Microsoft
Bachelor - Communications
California State University, Fullerton