Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

James Caffrey

Lehi,UT

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented and individual environments.

Overview

5
5
years of professional experience

Work History

Construction Loan Draw Manager

Amhar
Provo, UT
03.2023 - Current
  • Completed construction loan draws in a timely and effective manner as the head of the construction draw department.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Ensured compliance with all applicable laws, regulations, and industry standards.

Lead Processor

Arivs
Provo, UT
05.2020 - 09.2023
  • I was directly involved in helping banks get home appraisals back as soon as possible.
  • Facilitated resolution of conflicts between banks and appraisers.
  • I lead a team of 10 other processors.
  • Handled calls from financial institutions and appraisers, addressing questions and troubleshooting problems.

Referee

I9 Sports
Orem, UT
01.2023 - 03.2023
  • Assisted new referees with training and learning specific game rules and regulations.
  • Compiled scores and other athletic records to maintain proper documentation.
  • Educated players and coaches on rule changes and interpretations.
  • Prepared and reviewed game reports for accuracy before submitting them to the appropriate authorities.
  • Timed game segments accurately, managing game clock and player substitutions.
  • Made quick, decisive calls to ensure the flow and integrity of the game.

Education

Bachelor of Science - Biology

Utah Valley University
Orem, UT
04-2025

Bachelor of Science - Biology

Brigham Young University
Provo, UT

Skills

  • Key performance indicators
  • Partnership development
  • Strategic planning
  • Employee onboarding
  • Workforce management
  • Verbal and written communication
  • Regulatory compliance
  • Customer service
  • Work prioritization
  • Staff management

Affiliations

  • Golf
  • Husband
  • Work on cars
  • Basketball
  • Read

Languages

Portuguese
Native/ Bilingual

Accomplishments

  • Eagle Scout
  • Team Captain for high school varsity golf team for two years
  • President of a church group

References

References available upon request.

Timeline

Construction Loan Draw Manager

Amhar
03.2023 - Current

Referee

I9 Sports
01.2023 - 03.2023

Lead Processor

Arivs
05.2020 - 09.2023

Bachelor of Science - Biology

Utah Valley University

Bachelor of Science - Biology

Brigham Young University

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James Caffrey