Microsoft Office
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Extensive real estate knowledge and success in client education. Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase revenue and cement loyalty.
• Trained new and existing staff members u in various financial procedures to prepare for job requirements.
• Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
• Conducted weekly one-on-one meetings with employees to provide performance evaluations, resolve issues and answer questions.
• Developed strong relationships with customers through high levels of customer service.
• Completed thorough applications and submitted quality files regardless of customer’s circumstance.
• First year with Lennar Mortgage achieved Circle of Excellence.
Policies and procedures
Microsoft Office
Encompass Loan Platform
Optimal Blue Pricing Engine
Blend Application Program