James Call
Wilmington,NC
Summary
Dynamic and dependable delivery driver with a proven track record at FedEx, enhancing customer satisfaction through timely and accurate deliveries. Skilled in route optimization and GPS navigation, I excel in teamwork and attention to detail, ensuring safe operations and maintaining a positive attitude in high-pressure environments.
Overview
17
17
years of professional experience
Work History
Delivery Driver
FedEx
Wilmington Nc
03.2017 - 06.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Driver
Uber
Wilmington Nc
03.2014 - 06.2017
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Driver
Jolly Roger Taxi
Wilmington, Nc
03.2015 - 10.2015
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Assistant Manager
Kangaroo Express
02.2008 - 01.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Cook's Assistant
Logan Rays
Elizabeth City, NC
01.2007 - 01.2008
- Enhanced presentation quality of menu items by applying plating techniques, contributing to positive customer dining experiences.
- Assisted the cook in efficiently meeting dietary needs and restrictions of customers by preparing customized dishes.
- Supported cost-saving initiatives within the kitchen by monitoring ingredient usage and suggesting alternative options when necessary.
- Collaborated with the cook to develop daily specials that incorporated fresh ingredients from local suppliers, promoting sustainability and supporting small businesses.
- Ensured proper storage of ingredients by organizing and labeling items in designated areas according to safety guidelines.
Education
High School Diploma -
College of The Albemarle
Elizithabeth City NcNo Degree -
Cape Fear Community College
Wilmington, NCSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Dependable and reliable
- Attention to detail
Timeline
Delivery Driver
FedEx
03.2017 - 06.2024
Driver
Jolly Roger Taxi
03.2015 - 10.2015
Driver
Uber
03.2014 - 06.2017
Assistant Manager
Kangaroo Express
02.2008 - 01.2014
Cook's Assistant
Logan Rays
01.2007 - 01.2008
High School Diploma -
College of The Albemarle
No Degree -
Cape Fear Community College