James Candelaria Jr

• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
• Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
• Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
• Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
• Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
• Maintained accurate records of service calls and customer interactions for training and accountability purposes.
• Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
• Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
• Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
• Negotiated with vendors for parts procurement, achieving cost savings while maintaining high-quality standards.
• Ensured optimal operation of machinery by conducting regular maintenance checks and repairs, significantly reducing downtime.
• Streamlined inventory management for parts and supplies, maintaining optimal stock levels to prevent project delays.
• Spearheaded project to standardize maintenance procedures, resulting in more consistent service outcomes.
• Improved team collaboration by sharing expert knowledge on complex repair techniques during weekly meetings.
• Conducted detailed inspections of equipment to identify potential issues, preventing costly future repairs.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Tested systems, noting issues and completing preventive maintenance.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Demonstrated to customers proper methods for operating equipment after it had been installed.
• Worked with diverse types of weather and ground conditions.
• Inspected, evaluated and calibrated electrical and mechanical systems and components.
• Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
• Researched and implemented new technologies and equipment.
• Cleaned stains from fabric or garments using spray guns and cleaning fluid.

Volunteer

The Trail of Terror in Wallingford CT.

Coach in the Meriden girls softball league.