Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

James John Carroll IV

Woodlawn,Maryland

Summary

To secure a position with an organization that will utilize my experience, leadership skills and education. SUMMARY STATEMENT Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

8
8
years of professional experience

Work History

Quality Assurance Site Supervisor

US Navy
10.2021 - 07.2022
  • Kept detailed records of quality and imperfect products.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Maintained calibration records and vendor certifications.
  • Oversaw maintenance, calibration and control of inspection, measuring and all test equipment.

Propulsion Fuels And Oils Systems Technician

US Navy
10.2015 - 07.2022
  • Analyzed blueprints and drawings for job site planning.
  • Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
  • Conferred with engineers and designers to investigate and solve failure issues.

Lead Publication Manager

US Navy
06.2020 - 09.2021
  • Worked within multilevel approval structures to maintain quality standards for work.
  • Communicated with vendors to secure supplies and drive on-time completion of document reproduction.
  • Established project archive management system, enabling staff to locate resources directly and with ease.

Advanced Publication Manager

US Navy
06.2018 - 06.2020
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Developed detailed plans based on broad guidance and direction.
  • Established team priorities, maintained schedules and monitored performance.

Power Plant Technician

US NAVY
11.2017 - 06.2018
  • Documented plant activities in logs and detailed concerns and issues prior to distributing reports to manager.
  • Examined mechanical equipment and adjusted monitoring controls to maintain system integrity and peak operations.
  • Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
  • Instituted positive work environment through effective inquiry response, delivery of constructive feedback and professional engagement.

Power Plant Operator

US NAVY
10.2014 - 10.2017
  • Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
  • Performed preventative maintenance to keep tools and equipment functional.
  • Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
  • Provided input to team lead regarding areas for process and procedural improvement.
  • Collaborated with other departments to facilitate successful project completion.

Apprentice Engineer

US NAVY
06.2014 - 10.2014
  • Collaborated with senior engineers on projects and offered insight.
  • Prepared standard reports and documentation to communicate results to senior management.
  • Interpreted blueprints and technical drawings to analyze upcoming projects.
  • Evaluated quality control processes and made recommendations for improvements in quality control.

Education

Bachelor of Science - Computer And Information Sciences

Howard Community College
Columbia
06.2025

High School Diploma -

Randallstown Senior High School
Offutt, Randallstown, Maryland

Skills

  • Quality Standards Determination
  • Quality Control Tests
  • Trend Analysis
  • Human Resource Management

Additional Information

  • Military Veteran with a Secret Security Clearance and 8 years of proven experience in the United States Navy. Accomplished measurable results while leading teams of up to 15 in a dynamic, trying, fast-paced environment. Possesses a comprehensive background in Critical thinking, and Mechanical Diagnostics derived from conducting foreign and domestic operations in the United States and abroad, at multiple military installations. Managed risk factors for operating equipment valued at over $300M while meeting the expectations of senior leadership. Possess technical knowledge in systemic operation, maintenance and repair.

Timeline

Quality Assurance Site Supervisor

US Navy
10.2021 - 07.2022

Lead Publication Manager

US Navy
06.2020 - 09.2021

Advanced Publication Manager

US Navy
06.2018 - 06.2020

Power Plant Technician

US NAVY
11.2017 - 06.2018

Propulsion Fuels And Oils Systems Technician

US Navy
10.2015 - 07.2022

Power Plant Operator

US NAVY
10.2014 - 10.2017

Apprentice Engineer

US NAVY
06.2014 - 10.2014

Bachelor of Science - Computer And Information Sciences

Howard Community College

High School Diploma -

Randallstown Senior High School
James John Carroll IV