James Cavanaugh
Manlius,NY
Summary
Adept at precision haircutting and fostering client relationships, I elevated Westcott Barber Shop's reputation through exceptional grooming services and a commitment to customer safety. My mentorship of junior barbers and mastery in fade techniques, coupled with advanced communication skills, significantly contributed to client satisfaction and loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barber
Westcott Barber Shop
06.2020 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Consistently received positive performance reviews from guests.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
- Styled hair according to customer preferences.
- Consulted with clients to assess personal style preferences and unique needs.
- Contributed to a positive work culture by maintaining open communication channels with colleagues and fostering a team-oriented approach to service delivery.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Mentored junior barbers by sharing expertise on cutting techniques and best practices for maintaining a professional image within the salon environment.
- Elevated shop reputation with consistent delivery of high-quality haircuts and grooming services.
Education
State License - Barbering
American Barber Institue
New York, NY05-2017
Skills
- Customer safety
- Verbal communication strength
- Advanced communication skills
- Highly motivated self-starter
- Work area sanitation
- Client consultation
- Strong leader
- Precision haircutting
- Hot towel treatments
- Professional manner
- Clippers usage
- Fade mastery
- Mustache grooming
- Shears expertise
- Appointment Scheduling
- Beard Trimming
- Creative vision
Certification
- Bloodborne Pathogens Certification – Occupational Safety and Health Administration (OSHA).
- Barber Operator License - [State] Board of Cosmetology and Barbering.
Languages
English
Native or Bilingual
Timeline
Barber
Westcott Barber Shop
06.2020 - Current
- Bloodborne Pathogens Certification – Occupational Safety and Health Administration (OSHA).
- Barber Operator License - [State] Board of Cosmetology and Barbering.
State License - Barbering
American Barber Institue
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