James Chacon Cordova
Albuquerque
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work History
Customer Service Advisor
JiffyLube
Albuquerque
03.2024 - Current
- Assisting customers in maintaining their vehicle by informing them about manufacturer recommended services
- Processed customer payments accurately and efficiently at the point of sale.
- Provided information on available services and promotions to enhance customer experience.
- Maintained cleanliness and organization of the service area to ensure safety standards.
- Collaborated with team members to streamline service processes and improve workflow.
- Resolved customer complaints by actively listening and offering appropriate solutions.
- Supported training of new staff in customer service protocols and system navigation.
Pizza Maker
BlazePizza
Albuquerque
04.2023 - 01.2024
- Prepared fresh pizza dough following standardized recipes and procedures.
- Topped pizzas with high-quality ingredients to enhance flavor and presentation.
- Operated pizza ovens efficiently to ensure proper cooking times and temperatures.
- Maintained a clean and organized workstation to promote food safety standards.
- Assisted in training new team members on pizza-making techniques and procedures.
Team Member
Arbys
Albuquerque
05.2022 - 02.2023
- Provided friendly customer service during busy meal periods.
- Operated kitchen equipment to prepare and cook food items.
- Maintained cleanliness and organization of workstations and dining areas.
Education
Technology Leadership Highschool
Albuquerque , NMSkills
- Vehicle maintenance
- Effective communication
- Service area organization
- Adaptability
- Problem solving
- Stress management
- Team building
- Quality control
Timeline
Customer Service Advisor
JiffyLube
03.2024 - Current
Pizza Maker
BlazePizza
04.2023 - 01.2024
Team Member
Arbys
05.2022 - 02.2023
Technology Leadership Highschool