Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Chandler

Eastover,NC

Summary

Detail-oriented automotive technician with a strong work ethic, proficient in diagnosing complex issues and custom exhaust fabrication. Demonstrated success in enhancing repair accuracy and customer satisfaction through effective mentoring and collaboration.

Overview

23
23
years of professional experience

Work History

Automotive Technician / Shop Manager

Monkey Wrench on Bragg
Fayetteville, NC
03.2024 - Current
  • Diagnosed and repaired automotive systems, ensuring optimal performance and safety standards.
  • Utilized diagnostic tools to identify issues, improving repair accuracy and reducing turnaround time.
  • Achieved seamless integration of custom exhaust systems, boosting vehicle efficiency. Enhanced fabrication processes, resulting in improved production timelines. Delivered high-quality exhaust system projects through effective team coordination.
  • Communicated effectively with customers regarding service needs and recommendations, improving customer satisfaction rates.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Implemented process improvements that streamlined workflow and increased efficiency in service delivery.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Mentored and guided junior employees in executing repair and maintenance procedures for cars and light trucks.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
  • Facilitated selection of high-quality parts and supplies to enhance repair durability.
  • Diagnosed complex electrical issues, restoring vehicle functionality.
  • Minimized repeat repair visits through implementation of comprehensive quality control checks.
  • Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.

Automotive Technician

DK Hardee Automotive
Fayetteville, NC
08.2021 - 03.2024
  • Executed comprehensive diagnostics and repairs on vehicle systems, prioritizing optimal performance and adherence to safety standards.
  • Utilized diagnostic tools to identify issues accurately and recommend appropriate repairs.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Articulated maintenance and repair requirements to customers, providing expert advice on preventative measures.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Calibrated automotive systems and components to enhance performance and extend lifespan.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Executed comprehensive vehicle inspections to identify leaks, damage, and other critical issues.
  • Reduced repeat repair visits by implementing thorough quality control checks.
  • Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.

Automotive Mechanic

Monkey Wrench Automotive
Fayetteville, NC
08.2015 - 08.2021
  • Diagnosed and repaired automotive issues using advanced diagnostic tools and equipment.
  • Performed routine maintenance on vehicles
  • Collaborated with team members to streamline repair processes, reducing turnaround times for service.
  • Trained junior mechanics on best practices for diagnostics and repairs.
  • Test drove vehicles to determine problems and test repairs.
  • Engine replacement
  • Contributed to revenue growth through upselling appropriate additional services based on vehicle needs.
  • Investigated customer complaints to identify cause of malfunctions.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Field Engineer

L3 Communications, JOG
Fayetteville, NC
06.2011 - 07.2015
  • Oversaw maintenance and functionality of all equipment for special forces team.
  • 3 year over seas assignment
  • Secured secret level security clearance to facilitate access to sensitive information and support operational integrity.
  • Equipment maintenance including:

- Humvee

- RG31, RG33

- Four Wheelers

- Motorcycles

- MWRAP

- Snowmobiles

- Tractors

Field Engineer

Lockheed Martin
Fayetteville, NC
07.2008 - 06.2011
  • Oversaw maintenance and functionality of all equipment for special forces team.
  • 3 year over seas assignment
  • Secured secret level security clearance to facilitate access to support operational integrity.
  • Equipment maintenance including:

*Humvee

*Four wheelers

*Motorcycles

*MWRAP

*Snowmobiles

*Tractors

Diesel Mechanic

Ed Mac Truck Sales and Service
Fayetteville, NC
05.2003 - 06.2008
  • Diagnosed and repaired diesel engines using advanced diagnostic tools and equipment.
  • Executed routine maintenance checks to uphold optimal performance of heavy-duty vehicles.
  • Collaborated with team members to troubleshoot complex mechanical issues effectively.
  • Executed preventive maintenance on engines, transmissions, tires, and various vehicle systems.
  • Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Assessed mechanical problems to ensure effective repair or replacement solutions.

Education

Some College (No Degree) - Automotive Technician, Performance Fabrication

Nashville Auto Diesel College
Nashville, TN

High School Diploma -

Cape Fear High School
Eastover, NC
01-2001

Skills

  • Strong work ethic
  • Attention to detail
  • Engine repair
  • Valid Driver's license
  • Hand and power tools
  • Time management
  • Tig and Mig Welding
  • Prior Secret Level Clearance
  • Custom Exhaust Fabrication
  • Chassis Fabrication

Timeline

Automotive Technician / Shop Manager

Monkey Wrench on Bragg
03.2024 - Current

Automotive Technician

DK Hardee Automotive
08.2021 - 03.2024

Automotive Mechanic

Monkey Wrench Automotive
08.2015 - 08.2021

Field Engineer

L3 Communications, JOG
06.2011 - 07.2015

Field Engineer

Lockheed Martin
07.2008 - 06.2011

Diesel Mechanic

Ed Mac Truck Sales and Service
05.2003 - 06.2008

Some College (No Degree) - Automotive Technician, Performance Fabrication

Nashville Auto Diesel College

High School Diploma -

Cape Fear High School