Dynamic Automotive Shop Manager / lead technician with a proven track record at Dans Auto Service and Tire, excelling in team leadership and decision-making. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
Work History
Automotive Shop Manager / Customer Service Manager
Dans Auto Service and Tire
9607 Manchester Rd. St. Louis Mo. 63119
02.2022 - 10.2024
Managed daily operations, ensuring efficient workflow in service delivery and customer satisfaction.
Oversaw inventory management, maintaining optimal stock levels for tires, brakes and automotive supplies.
Trained and mentored staff on best practices for service procedures and customer interaction.
Implemented process improvements that enhanced service efficiency and reduced turnaround times.
build estimates in a timely manner for repairs needed.
contact customers to consult with about repairs needed and or suggested by shop technician.
order equipment and shop supplies as needed.
open and close shop daily
perform all welding needed for repair to customer vehicles.
contact and order parts from cost effective quality vendors for repairs needed.
organize and repair shop as needed to streamline crews performance.
diagnose and repair customer vehicles as needed.
Automotive Shop Manager /Lead Technician
Next Level Automotive
Hillsboro, MO
02.2020 - 02.2022
Directed daily operations to enhance workflow efficiency and service quality.
Coordinated with suppliers to ensure timely delivery of automotive parts and materials.
created inventory management systems to streamline stock control processes.
Developed diagnostic training that improved employee skills and operational knowledge.
perform all welding needed to repair vehicle or equipment.
inspect all vehicles received for needed repairs and communicate to management staff about repairs needed.
order all parts needed for repair to vehicles.
perform electrical and mechanical diagnostic using modern equipment / mechanical knowledge.
Manufacturing Specialist III Production Supervisor
DRS Technologies Marlo Coil
High Ridge, MO
03.2000 - 10.2019
Managed production schedules to ensure timely delivery of high-quality products.
Implemented process improvements that enhanced operational efficiency and reduced waste.
Trained and mentored new staff on safety protocols and production techniques.
Collaborated with cross-functional teams to streamline manufacturing operations and resolve issues.
performed as field service technician when needed.
supervised over 4 different departments and 20 to 30 employees.
played a main roll in developing prototype refrigeration plants and different military contracted products over the years.
many years of overhead crane operating experience.
specialize in mechanical maintenance / analysis of rotating equipment.
Education
High School Diploma -
Fulton High School
Fulton, MO
Skills
Health and safety cautious
Teamwork and collaboration
diagnose / repair mechanical equipment and electrical systems
welding / metal fabrication
read and follow detailed assembly drawings or wiring schematics
communicate effectively with coworkers, vendors, management or customers
Strong work ethic
Attention to detail
Engine repair
Multitasking and organization
Timeline
Automotive Shop Manager / Customer Service Manager
Dans Auto Service and Tire
02.2022 - 10.2024
Automotive Shop Manager /Lead Technician
Next Level Automotive
02.2020 - 02.2022
Manufacturing Specialist III Production Supervisor