Damien Wylder
Lincoln,NE
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Automotive Glass Shop Manager
Waverly Glass
Lincoln, NE
05.2022 - Current
- Developed and implemented procedures for the efficient operation of the shop.
- Maintained high standards of customer service throughout the store.
- Oversaw the recruitment, training and development of new staff members.
- Responded to customer inquiries in a timely manner.
- Managed daily operations including opening and closing procedures, cash handling and banking activities.
- Resolved customer complaints promptly and professionally.
- Implemented strategies to increase sales and profitability of the shop.
- Negotiated supplier contracts for goods at favorable prices.
- Scheduled staff shifts according to business needs.
- Monitored staff performance and provided feedback and guidance as necessary.
- Conducted regular stock takes to ensure accurate inventory records.
Infantry Mortarman
United States Army
Fairbanks, AK
01.2024 - 05.2024
- Maintained and operated various mortar systems, including the M224 60mm Mortar, 81mm Mortar, and 120mm Mortar.
- Conducted regular maintenance on assigned weapons systems and equipment to ensure operational readiness.
- Assisted with the training of new personnel in the operation, safety procedures, and deployment techniques associated with mortar systems.
- Participated in live-fire exercises in order to maintain proficiency with mortar operations.
- Carried out pre-combat checks prior to mission execution as part of a standard operating procedure.
- Developed strategies for successful completion of missions based upon terrain analysis techniques.
- Mobilized vehicles, troops and weaponry to conduct reconnaissance missions.
Automotive Glass Installer
Waverly Glass
Lincoln, NE
02.2017 - 01.2019
- Measured and cut glass to specified dimensions using a cutting tool.
- Installed, secured, and sealed glass in window frames with caulking or glazing compound.
- Inspected existing windows for damage before replacing them with new ones.
- Repaired broken windowpanes and replaced damaged insulated units.
- Replaced moldings, clips and windshield wipers to prepare for glass replacement or repair.
- Installed, repaired and replaced safety glass and backglass heating elements on vehicles and equipment.
- Removed broken or damaged glass windshields using hand tools and established methods.
- Lifted heavy objects such as panes of glass without assistance.
- Repaired weather stripping around windows to ensure airtight seal.
Education
High School Diploma -
Waverly High School
Waverly, NE05-2018
Some College (No Degree) - Computer Science And Information
South East Community College
Lincoln, NESkills
- Point of sale systems
- Budget Adherence
- Employee Scheduling
- Policy Enforcement
- Health and safety
- Task Delegation
- Stress management techniques
- Team Leadership
- Conducting risk assessments
- Personnel mentoring
- Teamwork and Loyalty
- Physical Fitness
- Hand-to-hand combat
- Safety Protocols
- Report Writing
- Training leadership
- Equipment management
Certification
- TestOut PC PRO
- TestOut Security Pro
Accomplishments
- Honorable Discharge United States Army
Timeline
Infantry Mortarman
United States Army
01.2024 - 05.2024
Automotive Glass Shop Manager
Waverly Glass
05.2022 - Current
Automotive Glass Installer
Waverly Glass
02.2017 - 01.2019
High School Diploma -
Waverly High School
Some College (No Degree) - Computer Science And Information
South East Community College