Shane Weaver
Covington,GA
Summary
Responsive team leader with strong Mechanical and Sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
27
27
years of professional experience
Work History
Shop Manager/Office Manager
Prestige Mustang
Monroe, GA
01.2021 - Current
- Maintained high standards of customer service throughout the store.
- Monitored staff performance and provided feedback and guidance as necessary.
- Oversaw the recruitment, training and development of new staff members.
- Responded to customer inquiries in a timely manner.
- Managed daily operations including opening and closing procedures, cash handling and banking activities.
- Resolved customer complaints promptly and professionally.
- Ensured compliance with all relevant health, safety and security regulations.
- Developed pricing strategies that maximized profits while remaining competitive.
- Enforced company policies regarding employee conduct, attendance, dress code.
- Answered incoming questions via phone and email discussing advertised pricing and inventory.
- Guided team to consistently achieve daily, weekly and monthly production goals.
Shop Foreman/Mechanical Assembler
Voithturbo
York, PA
08.2009 - 01.2021
- Developed and implemented shop-wide safety policies and procedures.
- Maintained a safe working environment by ensuring all tools, equipment, and machinery were in proper working order.
- Coordinated with other departments to ensure that production goals were met on time.
- Monitored employee performance and provided feedback to improve productivity.
- Provided technical guidance and support to staff members regarding repairs, maintenance, and troubleshooting of machines.
- Ensured the quality of products manufactured by conducting regular inspections.
- Ordered parts for repair jobs as needed from suppliers or vendors.
- Organized workflow schedules for staff members based on job orders received from customers.
- Trained new employees on shop processes and procedures as well as operation of machines and equipment.
- Identified areas for improvement within the shop to increase efficiency levels.
- Managed inventory control system to ensure adequate supply of materials was available at all times.
- Oversaw ordering process for raw materials needed for production runs.
- Worked closely with management team to develop long-term strategies for shop operations.
- Collaborated with engineering team on design modifications or upgrades when necessary.
- Monitored work areas to prevent or correct unsafe conditions or violations of safety procedures.
Automotive Technician
Gene Latta Ford
Hanover, PA
10.2006 - 08.2009
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Inspected vehicle engines and other components to identify potential issues.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Performed drive ability tests on vehicles after repairs were completed.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Maintained a clean working environment at all times.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
Lead Shop Technician
Hanover Chrysler
Hanover, PA
08.2000 - 10.2006
- Troubleshot mechanical problems using schematics and technical manuals.
- Assigned tasks to technicians based on their skill level, experience, and availability.
- Investigated customer complaints related to product quality or functionality issues.
- Implemented best practices for repair processes in order to reduce waste and improve efficiency.
- Researched new technologies that could help streamline operations in the shop area.
- Worked directly with customers to diagnose problems with their products or equipment.
- Inspected completed jobs prior to releasing them back into service.
- Ensured that all technicians followed established safety protocols while working in the shop area.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Completed standard inspections to assess wear and damage to vehicles.
- Reviewed work orders and discussed with supervisors.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
63B10
US Army
Fort Hood, TX
08.1997 - 08.2000
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Maintained accountability of assigned equipment and supplies to ensure readiness for operations.
- Monitored unit morale and welfare activities, providing guidance to improve morale when necessary.
- Developed operational plans for various missions in accordance with established regulations.
- Supervised the maintenance of vehicles and other military equipment according to standards.
- Organized logistics for field exercises including transportation coordination and supply management.
- Advised command staff on potential risks associated with operations prior to mission execution.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Developed expertise in small arms use, care and accountability.
Education
High School Diploma -
New Oxford Senior High School
New Oxford, PA06-1997
Skills
- Employee Scheduling
- Point of Sale Systems
- Policy Enforcement
- Employee Management
- Employee Motivation
- Staff Recruitment
- Customer Service
- Task Delegation
- Customer Engagement
- Invoicing
- Quality Assurance
- Performance Improvement
- Resource Allocation
- Inventory Management
- Department Oversight
- Sales Tracking
- Employee Development
- Customer Retention
- Problem-Solving Abilities
- Adaptability and Flexibility
- Logistics
- Direct Sales
- Team Leadership
- Time Management Abilities
- Operations Management
- Team Building
- Payroll Administration and Timekeeping
- Task Prioritization
- Employee Reviews
References
References available upon request.
Timeline
Shop Manager/Office Manager
Prestige Mustang
01.2021 - Current
Shop Foreman/Mechanical Assembler
Voithturbo
08.2009 - 01.2021
Automotive Technician
Gene Latta Ford
10.2006 - 08.2009
Lead Shop Technician
Hanover Chrysler
08.2000 - 10.2006
63B10
US Army
08.1997 - 08.2000
High School Diploma -
New Oxford Senior High School
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