James Clarke
Huber Heights,OH
Summary
Diversified Manager with expert team leadership, planning, and organizational skills built during a successful career. Repeatedly equipped employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach. I decided to try my hand as a high-ticket appointment setter, utilizing the skills developed from my career and education to help flourish in the high-ticket online space. I found success with it but decided it wasn’t quite what I was looking for. I parted with my team on good terms. I am currently a freelance insurance transcriber. I provide at least 300 pages of full-verbatim transcriptions a week with an average of 98% accuracy. I enjoy it because it gives me an opportunity to work and learn at the same time.
Overview
9
9
years of professional experience
Work History
Freelance Transcriptionist
Allegis/Veritext
03.2024 - Current
- Performs freelance work with flexibility to meet employer-set deadlines.
- Uses headsets and transcribing software to take dictation of insurance documents.
- Efficiently manages large volumes of work assignments while maintaining attention to detail and accuracy standards.
- Consistently meets or exceeds established productivity goals while keeping a high level of accuracy across all completed assignments.
High-Ticket Appointment Setter
Elite Setters
05.2023 - 07.2024
- Maintained a highly organized track record of potential clients and sales opportunities
- Brought positivity and an uplifting attitude to fellow sales team members so they felt inspired to reach their goals and KPIs
- Reached out to clients to have anearnest conversation about our life-changing offers
- Evaluated potential clients for moving further down our pipeline
Manager
Burger King
10.2022 - 04.2023
- Controlled costs to keep the business operating within budget and increase profits
- Retained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Established team priorities, maintained schedules, addressed time-sensitive tasks, and monitored the performance of team members
- Optimized restaurant performance by monitoring daily activities and mentoring team members
Grocer
Sobeys
08.2021 - 12.2021
- Engaged customers and provided a very high level of service and support, helping them find desired products and items
- Performed key tasks to promote an inviting grocery store appearance
Manager
McDonald's Restaurant
04.2016 - 06.2021
- Defined clear targets and objectives and communicated to other team members
- Cross-trained existing employees to maximize team accuracy and performance
- Improved safety procedures to create safe working conditions for workers
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
Education
No Degree - Bookkeeping
Intuit Academy
Remote12-2024
No Degree - Bookkeeping
Intuit Academy
Remote11-2024
Appointment Setting - High Ticket Closing
Remote Closing Academy By Cole Gordon
05.2023
High School Diploma -
Archbishop MacDonald High School
Edmonton, AB06.2016
Skills
- Customer Service
- Meeting deadlines consistently
Mindfulness of company policies
Quickbooks
Payroll processing
Bank reconciliation
Full-cycle accounting
Timeline
Freelance Transcriptionist
Allegis/Veritext
03.2024 - Current
High-Ticket Appointment Setter
Elite Setters
05.2023 - 07.2024
Manager
Burger King
10.2022 - 04.2023
Grocer
Sobeys
08.2021 - 12.2021
Manager
McDonald's Restaurant
04.2016 - 06.2021
Appointment Setting - High Ticket Closing
Remote Closing Academy By Cole Gordon
High School Diploma -
Archbishop MacDonald High School
No Degree - Bookkeeping
Intuit Academy
No Degree - Bookkeeping
Intuit Academy
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