James Clarkson
Brooksville,FL
Summary
Experienced analyst prepared for this role with strong focus on data interpretation, financial modeling, and strategic planning. Known for collaboration and delivering results, adaptable to changing needs, and reliable. Skilled in data visualization, problem-solving, and stakeholder communication. Employers value analytical mindset, teamwork, and consistent performance.
Overview
28
28
years of professional experience
Work History
UAT/UTT Analyst
Headway Workforce Solutions/EnactMI
02.2020 - 12.2022
- Worked collaboratively with a cross functional team of user testers during User Acceptance Testing to execute test scenarios and validate that system functionality was/is being developed according to requirements. Assessed and reviewed testing results to determine whether reported issues are defects, training issues or change requests. Create necessary operational procedures prior to releasing new functionality into production based on testing results. Provide post release production support through trouble-shooting production issues, identifying production defects and proposing fixes, and contributing to the development of ongoing training/FAQ and Quick Tips for implemented functionality. Participate in elaboration process, review artifacts and write UAT test cases. Execute UAT and Production testing for release functionality using Postman and XML scripts as well as vender applications.
- Provide User Support for proprietary Mortgage Insurance underwriting system. Testing issues of production anomalies and determine if they are defects, need for training, or need for change requests. Work in JIRA to maintain release and backlog tickets. Use of Kanban Board for sorting and tracking. Review data reports to determine needs for system upgrades or changes needed to meet Product Owner desires/expectations. Create Release presentation for Product Owners and end users detailing new functionality as well as defect corrections being made. Utilize Service Now for ticketing process and to generate reports on usage. Develop and train end users and teammates for system usage and/or testing procedures.
UAT Analyst
JPMorgan Chase
11.2015 - 08.2019
- Performed User Acceptance functionality testing and end to end system testing, for multiple systems in the Chase salability environment. Developed test scripts based upon business requirements and processes; processed loans from system entry to exit; tested functionality delivered across all agencies; used testing sites of FNMA, FHLMC, and GNMA, validating loans being ingested into the agency systems and evaluated the edits from each site; and testing applications functionality through regression testing. Designed, developed and implemented test plans, scripts, and tools. Coordinate component, system and documentation testing with the technical groups and Release Management. Document test procedures and findings in HP Application Life Management, ALM.
Underwriter/Rebuttal Specialist
JPMorgan Chase
05.2012 - 11.2015
- Part of the CMOIR team, performing Rebuttals to FNMA, FHLMC, GNMA, and MI agency repurchase request. Saved the firm over $12 million in claims.
Repurchase and rebuttal specialist
JCIII& Associates
05.2009 - 05.2012
- Compliance and Fraud audits of existing loans.
Lead - Repurchase and Compliance
Clayton Group
11.2002 - 05.2009
- Lead of 15 person team performing compliance and fraud underwriting of loans prior to sale on the secondary.
System Administrator
IBM
01.1995 - 11.2002
- Windows NT and 2000/Novell System Administrator of 5000 user/20 server Novell Netware to Windows 2000 migration. Administered 5000 user Novell network. Migrated production code using CCC Harvest Workbench. Managed Security Health Check for 100+ servers.
Education
Bachelor - IT Infrastructure
Tampa College
FLSkills
- Microsoft office
- Analytical thinking
- MS Excel
- Time management
Timeline
UAT/UTT Analyst
Headway Workforce Solutions/EnactMI
02.2020 - 12.2022
UAT Analyst
JPMorgan Chase
11.2015 - 08.2019
Underwriter/Rebuttal Specialist
JPMorgan Chase
05.2012 - 11.2015
Repurchase and rebuttal specialist
JCIII& Associates
05.2009 - 05.2012
Lead - Repurchase and Compliance
Clayton Group
11.2002 - 05.2009
System Administrator
IBM
01.1995 - 11.2002
Bachelor - IT Infrastructure
Tampa College