James Clem
Jefferson,MD
Summary
Highly-motivated candidate with desire to learn and take on new challenges and projects. Strong work ethic, proven adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Counter Customer Service/ Scooper
Rocky Point Creamery
Tuscarora, MD
03.2022 - Current
- Fulfill customer orders in an efficient and courteous manner
- Assist manager with inventory of product and stocking supplies
- Maintain a clean, organized and neat work environment following proper sanitation guidelines.
- Operated the cash register to process payments accurately and efficiently
- Receive deliveries and promptly stored in correct locations
- Train and assist with onboarding new hires
- Lead closing shifts accounting for all cash registers
Education
High School Diploma -
Brunswick High School
Frederick, MD05-2024
High School Diploma -
Career & Technology Center
Frederick, MD05-2024
Frederick Community College
Frederick, MDSkills
- Diagnostic repair of general hardware
- Computer networking
- Computer hardware assembly
- Secure devices and networks
- Troubleshooting networks and devices
- Proficient in Google and Microsoft Office
- Strong communication abilities
- Customer Service
- Disaster Recovery
- Mobile Device Management
- Computer Diagnostics
- Customer Needs Assessment
- Flexible Schedule
- Debugging
- Incident Response
- Reporting and documentation
- Security Needs Assessment
- Software licenses and patches
- Excellent time management
- Intrusion Detection
- Proficient in Encryption
- Virtualization
Certification
- CompTIA A+ certification, earned September 30, 2022
- CompTIA Security+ certification, earned April 23, 2024
Timeline
Front Counter Customer Service/ Scooper
Rocky Point Creamery
03.2022 - Current
High School Diploma -
Brunswick High School
High School Diploma -
Career & Technology Center
Frederick Community College
- CompTIA A+ certification, earned September 30, 2022
- CompTIA Security+ certification, earned April 23, 2024
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