James Clouse
Indianapolis,IN
Summary
Experienced professional with extensive knowledge in vehicle operations and safety protocols. Recognized for exceptional productivity and task efficiency. Proficient in route planning, safety compliance, and vehicle maintenance, ensuring seamless journeys. Strong time management and communication skills enhance performance in dynamic environments.
Overview
14
14
years of professional experience
Work History
Shop Owner/Mechanic
Clouse Auto Repair
Indianapolis, IN
03.2024 - Current
- Reviewed financial statements regularly to assess profitability of operations.
- Established policies regarding pricing, promotions, refunds, returns.
- Developed and implemented marketing strategies to increase sales.
- Provided excellent customer service to ensure customer satisfaction.
- Handled customer inquiries, complaints, and returns professionally.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Planned work procedures using charts, technical manuals and experience.
- Conducted test drives before and after repair services.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Set pricing structures according to market analytics and emerging trends.
Mechanic
Midas Auto Repair
Plainfield, IN
03.2022 - 03.2024
- Educated customers about basic automotive maintenance techniques they can perform themselves at home.
- Assisted fellow mechanics when necessary during complex repairs.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
- Maintained accurate records of work performed in accordance with company standards.
- Tested components with appropriate instruments to ensure proper operation.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
CDL City Driver
Estes Express
Greenwood, IN
11.2020 - 02.2022
- Verified accuracy of orders against invoices upon delivery of goods to customer locations.
- Loaded and unloaded cargo in a safe manner using appropriate tools and equipment.
- Inspected vehicles for mechanical items and safety issues daily before leaving the terminal.
- Operated tractor-trailer combinations safely in all types of weather conditions day or night.
- Adhered to all safety protocols while operating heavy machinery.
- Transported hazardous materials safely according to DOT guidelines regarding placarding requirements.
- Reported any mechanical issues or damages to supervisor immediately upon discovery.
- Delivered goods in a timely fashion while adhering to all applicable traffic laws.
CDL City Driver
Golden State Foods
Indianapolis, IN
02.2020 - 05.2020
- Performed basic maintenance tasks such as checking fluid levels, tire pressure.
- Verified accuracy of orders against invoices upon delivery of goods to customer locations.
- Loaded and unloaded cargo in a safe manner using appropriate tools and equipment.
- Fulfilled back haul orders and spotted trailers in loading yard.
- Worked well with dispatchers to communicate route and schedule changes.
- Processed shipment documents neatly and efficiently for each load.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Reacted decisively and quickly to protect spoilage.
- dpi procurement!
CDL Delivery Driver
DPI Specialty Foods Mid Atlantic Division
Indianapolis, IN
11.2019 - 02.2020
- Assisted customers in loading and unloading goods upon request.
- Communicated effectively with dispatchers regarding any changes in delivery schedules or routes due to traffic delays or weather conditions.
- Verified accuracy of delivered goods against shipping orders prior to signing off on each shipment.
- Utilized GPS navigation systems for efficient route selection and timely arrivals at destinations.
- Managed paperwork associated with deliveries such as invoices, bills of lading, manifests.
- Loaded and unloaded cargo in accordance with company procedures.
- Ensured all shipments were properly secured before leaving the facility.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
CDL Truck Driver
Ceva Rolls-Royce areo
Indianapolis, IN
08.2019 - 10.2019
- Exceeded customer satisfaction by finding creative solutions to problems.
- Verified accuracy of orders against invoices upon delivery of goods to customer locations.
- Provided courteous service to customers when delivering goods at their location.
- Processed shipment documents neatly and efficiently for each load.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
CDL A Truck Driver
ProDrivers
Indianapolis, IN
07.2018 - 05.2019
- Loaded and unloaded cargo in a safe manner using appropriate tools and equipment.
- Complied with all applicable laws governing the transportation industry including Hours Of Service regulations.
- Operated tractor-trailer combinations safely in all types of weather conditions day or night.
- Provided courteous service to customers when delivering goods at their location.
- Responded quickly to any emergency situations encountered during trips such as road hazards or vehicle malfunctions.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Worked well with dispatchers to communicate route and schedule changes.
- Temp-to-hire recruitment for Ceva
CDL Trainee/OTR Truck Driver
Transcorr Leasing LLC
Indianapolis, IN
03.2018 - 07.2018
- Recorded any mechanical issues encountered while operating assigned equipment.
- Completed paperwork such as bills of lading, inspection reports, maintenance records.
- Verified load accuracy against shipping documents prior to departure.
- Managed time effectively by accurately estimating arrival times at destinations.
- Maintained daily logs of hours driven and miles traveled according to DOT regulations.
- Utilized GPS systems for efficient routing during long distance trips.
- Practiced defensive driving techniques while navigating through traffic conditions.8
Dockworker
FedEx Fright
Indianapolis, IN
03.2016 - 01.2018
- Loaded and unloaded containers from ships and trucks using a forklift.
- Managed hazardous materials in accordance with established guidelines.
- Assisted with unloading heavy freight by hand when necessary.
- Performed daily maintenance checks on material handling equipment per company safety standards.
- Transferred materials between loading docks, warehouses, storage yards, and vehicles.
- Inspected cargo for damage, shortages, and overages.
- Reported any damaged items to supervisor immediately upon discovery.
Lead Dock Worker
Con-Way Fright
Plainfield, IN
09.2011 - 02.2016
- Directed the activities of dock workers to ensure efficient loading and unloading operations.
- Assisted in training new dock workers on proper procedures for loading and unloading cargo efficiently and safely.
- Participated in company training programs to learn new skills and promote workplace safety.
- Attained gold recognition in 5s program while serving as F.A.C lead
- Developed strategies for improving efficiency in loading and unloading operations.
Education
GED -
The Excel Center
Indianapolis, IN03-2018
Skills
- Problem resolution
- Planning
- Multitasking
- Load securing techniques
- Heavy equipment operation
- Specialized freight
- High value load transportation
- Analytical thinking under pressure
- Hazardous materials handling
- Loading and unloading
- Task prioritization
- Dock equipment operation
- Time management
Timeline
Shop Owner/Mechanic
Clouse Auto Repair
03.2024 - Current
Mechanic
Midas Auto Repair
03.2022 - 03.2024
CDL City Driver
Estes Express
11.2020 - 02.2022
CDL City Driver
Golden State Foods
02.2020 - 05.2020
CDL Delivery Driver
DPI Specialty Foods Mid Atlantic Division
11.2019 - 02.2020
CDL Truck Driver
Ceva Rolls-Royce areo
08.2019 - 10.2019
CDL A Truck Driver
ProDrivers
07.2018 - 05.2019
CDL Trainee/OTR Truck Driver
Transcorr Leasing LLC
03.2018 - 07.2018
Dockworker
FedEx Fright
03.2016 - 01.2018
Lead Dock Worker
Con-Way Fright
09.2011 - 02.2016
GED -
The Excel Center
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