Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Walter Thompson

Albion,IL

Summary

Adept Shop Owner/Mechanic with a proven track record, I excel in delivering high-quality maintenance and repairs alongside exceptional customer service. Skilled in using advanced diagnostic tools and mentoring junior mechanics, My expertise and commitment to continuous learning stand out,

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shop Owner/Mechanic

Thompson's Repair
01.2017 - Current
  • I have repaired a lot of different types of equipment and all different types of repairs for

Link-Belt Cranes, tele handlers, backhoes, track hoes, bull dozers, skid steers, Gene and JLG man lifts, cars, trucks, tractor trailers and some AG. equipment

  • Developed a loyal customer base by consistently delivering high-quality and personalized service.
  • Address customer complaints effectively, resolving issues quickly to maintain overall satisfaction.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Investigated customer complaints to identify cause of malfunctions.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Repaired and replaced worn and damaged components.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Read and follow technical documentation to complete accurate repairs.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Corrected faults by rebuilding systems and individual components.
  • Tear down, repair and rebuild faulty assemblies such as power systems, steering systems and linkages.
  • Inspect and test equipment to locate worn and damaged parts.
  • Replace damaged, missing, or defective parts with new and refurbished components.
  • Perform diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Utilize computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
  • Diagnose electrical problems using advanced diagnostic tools;
  • Mentor junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices

Mechanic

Wabash Valley Service Company
03.2021 - 07.2023
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
  • Read and followed technical documentation to complete accurate repairs.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.

Education

Some College (No Degree) - Automotive And Diesel Technology

Nashville Automotive And Diesel College
Nashville, TN

Skills

  • WILLING TO LEARN
  • Customer service background
  • Maintenance and repairs
  • Service Scheduling
  • Managing parts
  • Decision-making
  • Electrical understanding
  • Supply Ordering

Certification

  • License - Class A CDL with hazmat and x-tank and no restrictions
  • refrigerant recovery and recycling identification number

Timeline

Mechanic

Wabash Valley Service Company
03.2021 - 07.2023

Shop Owner/Mechanic

Thompson's Repair
01.2017 - Current

Some College (No Degree) - Automotive And Diesel Technology

Nashville Automotive And Diesel College
Walter Thompson