James Cobb
Courtland,VA
Summary
Results-driven Countertop Lead Specialist with expertise in precise measurements, project management, and team leadership. Proven track record of enhancing customer satisfaction and streamlining installation processes.
Dedicated professional with over 11 years of experience in countertop design and installation. Skilled in coordinating projects, fostering supplier relationships, and implementing effective problem-solving strategies to elevate customer satisfaction and ensure timely project completion.
Detail-oriented and skilled professional with a strong focus on measurement accuracy, installation coordination, and team collaboration. Committed to delivering high-quality results while driving project success and enhancing customer experiences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Countertop Lead Specialist
Job 57 LLC
Elizabeth City, NC
02.2024 - 02.2026
- Led countertop design consultations to assess client needs and preferences.
- Executed precise measurements and specifications for countertop installations using laser measuring devices.
- Coordinated with fabrication team to ensure timely project completion.
- Collaborated with sales team to improve lead generation, resulting in higher revenue for the company.
- Established strong relationships with vendors and suppliers, negotiating favorable terms for the company.
- Implemented cross-training initiatives within the team, fostering collaboration and skill-sharing among colleagues.
- Provided exceptional customer service by addressing concerns promptly and finding solutions to any issues that arose during installation or post-installation phases.
- Ensured compliance with safety regulations and industry best practices throughout all aspects of operations.
- Prepared for new installations and repair work by removing original materials and debris.
Countertop Lead Specialist
Trindco Premium Countertops
Suffolk, VA
01.2015 - 02.2024
- Conducted regular performance reviews with staff members, identifying areas for improvement and providing constructive feedback to drive professional growth.
- Used precise laser measuring equipment to provide detailed digital drawings to produce quality products for customers.
- Trained multiple new employees to install and measure to the standards of the company.
- Regularly lifted and maneuvered countertops exceeding 800 pounds with a team of installers and proper carrying equipment.
- Started company as an install helper and progressed in company from a lead installer / technician then to a template specialist.
Warehouse Worker
Vail Resorts Inc
Breckenridge, CO
07.2015 - 12.2015
- Operated forklifts and pallet jacks to efficiently transport goods within warehouse.
- Conducted inventory checks to ensure accuracy and maintain stock levels.
- Trained new employees on warehouse procedures, fostering a culture of safety and efficiency.
Warehouse Worker
NAPA Auto Parts - Beamon & Johnson
Suffolk, VA
02.2012 - 06.2015
- Implemented safety protocols, reducing workplace accidents and enhancing team compliance.
- Streamlined order picking processes, improving overall shipment accuracy and speed.
- Coordinated with shipping teams to ensure timely dispatch of products to customers.
- Monitored equipment performance, performing routine maintenance to minimize downtime.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 80 pounds or more.
Cabinet Maker
Heritage Woodworks
Suffolk, VA
03.2014 - 08.2014
- Crafted custom cabinetry using precise measurements and advanced woodworking techniques.
- Operated a variety of woodworking machinery, ensuring optimal performance and safety standards.
- Maintained strict adherence to project timelines, delivering high-quality products within deadlines.
- Conducted quality inspections on completed pieces to ensure compliance with specifications and standards.
- Read and interpreted design plans to understand project specifications.
Landscape Worker
Jenkin's Lawn Care
Portsmouth, VA
07.2011 - 12.2011
- Operated landscaping equipment, ensuring safety and efficiency in all tasks.
- Maintained lawns, gardens, and outdoor spaces to meet client expectations.
- Collaborated with team members to complete projects within established timelines.
- Conducted routine maintenance checks on tools and equipment to ensure operational readiness.
Education
No Degree - Power Line Worker Program
Southside Virginia Community College
Blackstone, VA04-2026
High School Diploma -
Kings Fork High School
Suffolk, VA06-2011
Skills
- Template creation
- Telescoping lift truck operation
- Forklift operation
- Crane rigging experience
- Communication with customers, sales and design
- Material knowledge
- Stone cutting
- Measurement accuracy
- Power tools operation
- Countertop installation
Certification
- Licensed Contractor with Tile and Terrazzo specialty
- Telescoping lift truck certification
- Lead safety certification
- Will obtain the following certifications upon graduation of Power Line Worker Program April 30th
- Commercial Driver's License
- OSHA 10
- CPR/First Aid
- NCCER Power Line Worker Level 1
- VDOT Traffic Controller
Timeline
Countertop Lead Specialist
Job 57 LLC
02.2024 - 02.2026
Warehouse Worker
Vail Resorts Inc
07.2015 - 12.2015
Countertop Lead Specialist
Trindco Premium Countertops
01.2015 - 02.2024
Cabinet Maker
Heritage Woodworks
03.2014 - 08.2014
Warehouse Worker
NAPA Auto Parts - Beamon & Johnson
02.2012 - 06.2015
Landscape Worker
Jenkin's Lawn Care
07.2011 - 12.2011
No Degree - Power Line Worker Program
Southside Virginia Community College
High School Diploma -
Kings Fork High School