James Cockman

Harmony Farms Natural & Organic Food & Supplement Store
Nutritionist

• Provided holistic nutrition counseling and assisted with product sales.
• Developed strong communication and customer service skills.
• Built long-term supplier relationships with vendors to establish quality and competitive pricing.
• Oversaw social media presence and aligned posts to include branding and trending ideas.
• Trained new hires on juice bar protocols, fostering a supportive work environment that encouraged growth and development.

• Strengthened team performance by sharing best practices, providing constructive feedback, and offering support to fellow sales representatives.
• Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
• Collaborated with team members to achieve collective sales targets and a positive work environment.
• Optimized time management through careful route planning, maximizing the number of households visited per day without sacrificing quality interactions.

• Led team in fine dining service; specialized in food and wine knowledge.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Trained new hires on restaurant policies, procedures, and exceptional customer service standards.