James Coleman

Through teamwork, effective communication, attention to detail and problem solving skills I have played an active and important role in training team members and working with clients to provide support and services to over 30,000 enterprise customers globally across classified and unclassified networks with 100% mission success. Interacting with customers has required the ability to translate and communicate Network and IT theory, protocols and structure to understand not only the customers needs, as well as provide clarity and reach the desired solution through competent troubleshooting, attention to detail and problem solving skills.