James Collins
Miami,FL
Summary
Motivated Assistant Vice President with over 20 years of experience in healthcare, recognized for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction with a commitment to supporting operational success and development. Liaises with C-level executives to drive corporate objectives.
Overview
19
19
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Assistant Vice President
Doctors Hospital (Baptist Health South Florida)
Coral Gables
07.2020 - Current
- Developed successful strategies to increase outpatient volume by 10%
- Reduced appointment cancellation by 10%
- Achieved top decile in employee engagement
- Developed strategic operational plans by collaborating with senior management.
- Enhanced communication flow for improved team efficiency by implementing regular team meetings.
- Streamlined business processes to enhance overall productivity.
Director of Cardiopulmonary Services
Baptist Health South Florida
Coral Gables, Florida
02.2015 - 07.2020
- Productivity below 50th percentile
- Managed over 45,000 outpatient visits per fiscal year
- Achieve top decile in patient satisfaction
- 10% expense reduction
Manager Respiratory Care Services
Baptist Hospital of Miami
Miami, Florida
05.2005 - 02.2015
- 20% pressure injury reduction
- 40% reduction of incident reports
- Top decile employee engagement
- Increased department efficiency by streamlining operational processes.
- Enforced safety regulations to reduce workplace accidents.
Education
MBA - Business Administration
Nova Southeastern University
Davie, FL 08.2007 - 05.2009
Bachelor of Science - Respiratory Therapy
Florida Agricultural & Mechanical University
Tallahassee, FL 08.1987 - 08.1994
Skills
- Staff Management
- Metrics Tracking
- Staff Development
- Customer Service
- Process Improvement
- Coaching and Mentoring
- Team Leadership
- Business Storytelling
- Strategic planning
- Risk management
- Data analysis
- Regulatory compliance
Certification
Licensed Registered Respiratory Therapist
Accomplishments
- Lean Six Sigma Green Belt
- Honorary 5000 Role Model
- Board of Trustees (Sweet Home Missionary Baptist Church)
Timeline
Assistant Vice President
Doctors Hospital (Baptist Health South Florida)
07.2020 - Current
Director of Cardiopulmonary Services
Baptist Health South Florida
02.2015 - 07.2020
MBA - Business Administration
Nova Southeastern University
08.2007 - 05.2009
Manager Respiratory Care Services
Baptist Hospital of Miami
05.2005 - 02.2015
Bachelor of Science - Respiratory Therapy
Florida Agricultural & Mechanical University
08.1987 - 08.1994
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