JAMES COMBS
Federal Way,WA
Summary
Analytical, organized, and detail-oriented IT Network Administrator with expert skills and experience. Collaborative team player with a proven track record of delivering strategic solutions to resolve challenges, propelling customer success, and business growth.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Network Systems Administrator I
Optimum Energy Co, LLC
Seattle, WA
01.2024 - 01.2026
- I provided professional IT services for internal clients.
- The full range of services included monitoring hybrid environments of cloud, on-premises, and virtual landscape.
- Installation of new equipment/appliances, troubleshot/resolved hardware/software/network communications.
- I also configured/monitored data backup reports daily, taking steps to resolve occasional errors.
- Account access/provisioning/management was another facet of my role, ensuring staff had proper access to company-owned resources.
- Active Directory services management was also part of my role.
- Firewall management was also bundled into my role, however, a small aspect.
- Troubleshooting DNS and DHCP was also a part of my role, when not functioning as designed.
- Within the mid-sized firm (under 100), I was promoted into the role of Network Systems Administrator I.
IT Support/Helpdesk
Optimum Energy Co, LLC
Seattle, WA
01.2013 - 01.2024
- I provided professional IT Helpdesk support for internal clients.
- The full range of services included tracking/resolving staff PC issue(s), ordering replacement/new hardware, imaging/deployment, across the US landscape.
- Software installation, troubleshot/resolved hardware/software/network communications.
- I also configured/monitored data backup reports daily, taking steps to resolve occasional errors.
- Account access/provisioning/management was another facet of my role.
- Active Directory services management was also part of my role, ensuring accounts for users, services and computers remained functional over their lifecycle.
- Within the small-sized firm (under 50), at the time, I provided professional IT Helpdesk support for internal clients.
Education
Associate Degree in Arts And Sciences - Information Technology, Networking
Green River Community College
Auburn, Washington01-2012
Skills
- Problem solving
- Troubleshooting
- Task prioritization
- Time management
- Virtualization technologies
- Cloud infrastructure support
- Active Directory management
- Network troubleshooting
- System monitoring
- Data backup configuration
- Excellent communication
- Technical support
Accomplishments
Academic honors received during coursework
Certification
CompTIA Project+ - comptia.org - 2013
Timeline
Network Systems Administrator I
Optimum Energy Co, LLC
01.2024 - 01.2026
IT Support/Helpdesk
Optimum Energy Co, LLC
01.2013 - 01.2024
Associate Degree in Arts And Sciences - Information Technology, Networking
Green River Community College