Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

JAMES COMBS

Federal Way,WA

Summary

Analytical, organized, and detail-oriented IT Network Administrator with expert skills and experience. Collaborative team player with a proven track record of delivering strategic solutions to resolve challenges, propelling customer success, and business growth.

Overview

13
13
years of professional experience
3
3
Certifications

Work History

Network Systems Administrator I

Optimum Energy Co, LLC
Seattle, WA
01.2024 - 01.2026
  • I provided professional IT services for internal clients.
  • The full range of services included monitoring hybrid environments of cloud, on-premises, and virtual landscape.
  • Installation of new equipment/appliances, troubleshot/resolved hardware/software/network communications.
  • I also configured/monitored data backup reports daily, taking steps to resolve occasional errors.
  • Account access/provisioning/management was another facet of my role, ensuring staff had proper access to company-owned resources.
  • Active Directory services management was also part of my role.
  • Firewall management was also bundled into my role, however, a small aspect.
  • Troubleshooting DNS and DHCP was also a part of my role, when not functioning as designed.
  • Within the mid-sized firm (under 100), I was promoted into the role of Network Systems Administrator I.

IT Support/Helpdesk

Optimum Energy Co, LLC
Seattle, WA
01.2013 - 01.2024
  • I provided professional IT Helpdesk support for internal clients.
  • The full range of services included tracking/resolving staff PC issue(s), ordering replacement/new hardware, imaging/deployment, across the US landscape.
  • Software installation, troubleshot/resolved hardware/software/network communications.
  • I also configured/monitored data backup reports daily, taking steps to resolve occasional errors.
  • Account access/provisioning/management was another facet of my role.
  • Active Directory services management was also part of my role, ensuring accounts for users, services and computers remained functional over their lifecycle.
  • Within the small-sized firm (under 50), at the time, I provided professional IT Helpdesk support for internal clients.

Education

Associate Degree in Arts And Sciences - Information Technology, Networking

Green River Community College
Auburn, Washington
01-2012

Skills

  • Problem solving
  • Troubleshooting
  • Task prioritization
  • Time management
  • Virtualization technologies
  • Cloud infrastructure support
  • Active Directory management
  • Network troubleshooting
  • System monitoring
  • Data backup configuration
  • Excellent communication
  • Technical support

Accomplishments

Academic honors received during coursework

Certification

CompTIA Project+ - comptia.org - 2013

Timeline

Network Systems Administrator I

Optimum Energy Co, LLC
01.2024 - 01.2026

IT Support/Helpdesk

Optimum Energy Co, LLC
01.2013 - 01.2024

Associate Degree in Arts And Sciences - Information Technology, Networking

Green River Community College
JAMES COMBS