James Conway
Alexandria,VA
Summary
Energetic and experienced mid-career professional transitioning to a career in cybersecurity. I am currently finishing an Associate of Applied Science (A.A.S.) degree in Network Information Technology with a concentration in Cybersecurity at Brookdale Community College's STEM Institute. The program is a designated National Center of Academic Excellence in Cyber Defense Education (CAE-CDE) by the US Department of Homeland Security's National Security Agency. Prior to this I spent the last 11 years progressing in the logistics field with a specialization in client engagement.
Overview
19
19
years of professional experience
Work History
Cybersecurity Certificate Student
Brookdale Cyber Center
09.2022 - 05.2024
- Install, configure, and troubleshoot network operating systems
- Configure, maintain, and troubleshoot secure routers, switches, and other networking hardware
- Assess, manage and monitor command perimeter security technologies such as firewalls and VPNs
- Analyze systems and networks using widely utilized information gathering tools and techniques
- Perform incident handling by using appropriate methods.
Logistics Team Lead
American Shredder
03.2005 - Current
- Specialize in end-to-end solutions for secure document destruction and recycling, serving personal, commercial, and industrial entities
- Utilize specialized and proprietary machinery while adhering to all relevant occupational health and safety guidelines on a daily basis
- Review logistics performance with customers against targets, benchmarks and service agreements
- Protect team members by proactively observing work, identifying safety concerns, and immediately removing hazards
- Enhance logistics processes with integration of technological advances.
Property Preservation Manager
National Field Network
06.2011 - 10.2013
- Oversaw projects from development phases through construction administration and final walk-throughs
- Met strict budget and schedule targets by coordinating contractors and monitoring construction processes
- Directed code-compliant construction and quickly addressed violations
- Managed safety protocols and scheduling for sites
- Planned, scheduled and coordinated construction project activities to meet deadlines
- Applied for and obtained necessary permits or licenses
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
- Documented, researched and resolved customer service issues.
Education
Associate of Applied Science - Network Technology
Brookdale Community College
Lincroft, NJCertificate of Achievement - Cybersecurity
Brookdale Community College
Lincroft, NJBachelor of Arts - History
Rowan University
Glassboro, NJSkills
- Windows
- Linux
- SIEM
- Active Directory
- Virtualization
- Routing, switching and wireless
- Risk analysis and mitigation
- Vulnerability and penetration testing
- Ethical hacking
- Customer service and client relations
- Communication and diplomacy
- Logistics Planning
- Warehouse Management
- Critical Thinking
- Customer service skills
- Customer Relations
Timeline
Cybersecurity Certificate Student
Brookdale Cyber Center
09.2022 - 05.2024
Property Preservation Manager
National Field Network
06.2011 - 10.2013
Logistics Team Lead
American Shredder
03.2005 - Current
Associate of Applied Science - Network Technology
Brookdale Community College
Certificate of Achievement - Cybersecurity
Brookdale Community College
Bachelor of Arts - History
Rowan University