James Costello
Branson,MO
Summary
Counter associate with over 20 years of experience displaying hard work and consistency in versatile environments. Strong work ethic with knowledge of counter management and organizational ergonomics. Dynamic communicator skilled at understanding customer requests, needs and interests.
Overview
5
5
years of professional experience
Work History
Counter Help
Macadoodles
Branson, MO
03.2021 - Current
- Warmly welcomed customers upon approaching counter and placing orders.
- Performed arithmetic functions handling cash, close checks, and balance register.
- Maintained stock and replenished workstation products.
- Professionally answered telephones and responded to customer inquiries.
- Recommended products that met customer needs, emphasizing quality and usefulness.
- Followed local, state and federal alcohol and tobacco restrictions and laws. Keeping the consumer calm and showing respect shown when rejecting ID or behavior.
Delivery Driver
DoorDash
Branson, MO
02.2020 - 03.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Kept detailed records of deliveries and money received from customers.
- Maintained consistent on-time delivery record with 96.4% of orders arriving ahead of schedule.
Manager
Jimmy John's
Branson , MO
01.2016 - 02.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Conducted monthly inventories of raw materials and components on work floor.
- Recorded inventory sales into organization's weekly income report.
Education
General Education.
Ozark High School
Ozark, MOSkills
- Counter Cleaning and Sanitation
- Customer Care
- Social Perceptiveness
- Food Quality Standards
- Critical Thinking
- Production Standards
- Front Counter Support
- Inventory Control Processes
- Active Listening
- Closing Procedures
- Preventive Maintenance
- Safe Handling Standards
- Delivery Schedules
- Handling Materials
- Cash Register Systems
- Customer Deliveries
- Creative Solutions
- Rotation Procedures
- Timely Food Delivery
- Recordkeeping Compliance
- Proper Storage Procedures
- Inventory Accuracy
- Shipment Processing
- Accurate Cash Handling
- Task Prioritization
- Equipment Preparation
- Effective Working Relationship
- Guest Satisfaction
- Advising and Coaching
- Customer Preferences
- Confidentiality Requirements
- Loss Prevention Goals Monitoring
- POS Inventory System Operation
- Promotional Materials
- Billing and Payment Processing
- Coordination
- Troubleshooting
Timeline
Counter Help
Macadoodles
03.2021 - Current
Delivery Driver
DoorDash
02.2020 - 03.2021
Manager
Jimmy John's
01.2016 - 02.2019
General Education.
Ozark High School
Similar Profiles
Scott GilmetScott Gilmet
Wine Room Associate at MacadoodlesWine Room Associate at Macadoodles
ROSHAE FOSTERROSHAE FOSTER
TEAM LEADER, SALES OPERATIONS at Hinduja Global SolutionsTEAM LEADER, SALES OPERATIONS at Hinduja Global Solutions
Margaret WeaverMargaret Weaver
Grocery Store Cashier/Stocker at M&W MarketGrocery Store Cashier/Stocker at M&W Market