James Craig
Sahuarita,AZ
Summary
Compassionate phlebotomist with proven expertise in venipuncture and patient care. Committed to enhancing patient experiences through effective communication and adherence to HIPAA compliance.
Overview
7
7
years of professional experience
Work History
Phlebotomist
Labcorp
Tucson, AZ
02.2022 - Current
- Collected and processed blood samples while adhering to strict safety protocols.
- Ensured accurate labeling and documentation of specimens for laboratory analysis.
- Maintained inventory of phlebotomy supplies, optimizing stock levels to prevent shortages.
- Trained new staff on proper venipuncture techniques and patient interaction best practices.
- Streamlined sample collection procedures, reducing patient wait times and improving workflow efficiency.
- Monitored patient conditions during procedures, ensuring comfort and addressing concerns promptly.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Phlebotomist
CSL Plasma
Tucson, AZ
08.2021 - 02.2022
- Streamlined sample collection procedures, reducing patient wait times and improving workflow efficiency.
- Monitored patient conditions during procedures, ensuring comfort and addressing concerns promptly.
- Collaborated with laboratory staff to facilitate timely processing of specimens for accurate results.
- Implemented quality control measures that improved overall accuracy in sample handling and testing processes.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
Comical Driver
CTI Trucking
Tucson, AZ
04.2019 - 08.2021
- Operated and maintained a variety of commercial vehicles for safe and timely deliveries.
- Ensured compliance with federal and state transportation regulations throughout all driving activities.
- Conducted pre-trip inspections to identify and address vehicle maintenance issues proactively.
- Collaborated with dispatch team to optimize routes, enhancing delivery efficiency and customer satisfaction.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
Education
High School Diploma -
Saguaro High School
Tucson, AZ05-1990
Fire Fighter 1 & 2 - Fire Science
Helmet Peak Fire Academy
Sahuarita, AZ03-2006
EMT Basic - Emergency Medicine
Pima Community College
Tucson, AZ03-2002
Patient Care Technician - Patient Care Technician
University Medical Center
Tucson, AZ03-1994
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- HIPAA compliance
- Patient confidentiality
- Venipuncture expertise
- Patient support
- Communication
- Time management
- Teamwork and collaboration
- Customer service
Timeline
Phlebotomist
Labcorp
02.2022 - Current
Phlebotomist
CSL Plasma
08.2021 - 02.2022
Comical Driver
CTI Trucking
04.2019 - 08.2021
Fire Fighter 1 & 2 - Fire Science
Helmet Peak Fire Academy
High School Diploma -
Saguaro High School
EMT Basic - Emergency Medicine
Pima Community College
Patient Care Technician - Patient Care Technician
University Medical Center