Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

James Crenshaw

Columbus,OH

Summary

Dynamic and detail-oriented professional with experience at Kroger, excelling in customer service and cash handling. Proven ability to enhance operational efficiency and maintain a safe, organized environment. Skilled in effective communication and conflict resolution, ensuring positive customer experiences while managing high-pressure situations.

Overview

4
4
years of professional experience

Work History

Fuel Center Clerk

Kroger
11.2021 - Current
  • Maintained a clean and safe work environment by performing regular maintenance checks and cleaning tasks.
  • Reduced wait times for customers through effective queue management and expedited service during peak hours.
  • Managed customer complaints professionally, finding suitable resolutions to maintain positive relationships.
  • Handled emergency situations calmly and efficiently while prioritizing the safety of both customers and staff members.
  • Assisted customers with fueling needs, providing information on fuel types and pumping procedures.
  • Streamlined fuel transactions with accurate cash handling and efficient processing of credit card payments.

Warehouse Operator

Amazon
08.2021 - 10.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Checked packages and merchandise for damage and notified vendors.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.

Education

High School Diploma -

Bishop Hartley High School
1285 Zettler Rd. Columbus, Ohio 43227
05-2021

Skills

  • Cleanliness and organization
  • Patience and empathy
  • Cross-training versatility
  • Effective communication
  • Listening and comprehension
  • Cash handling expertise
  • Time management mastery
  • Professional appearance
  • Physical stamina and endurance
  • Maintaining confidentiality
  • Basic math
  • Interpersonal relationship building

Accomplishments

  • Assisted with special events and programs at Beth-el Agape Christian Center working as a Youth Pastor.
  • Supported engaging, fun, and smooth-running activities by helping with organization and planning for Youth Bible study and Youth Programs.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Mentored youth at Church, fostering a supportive and inclusive team environment
  • I received monetary donations for performing some of the tasks at hand, leading Youth services when the youth ministered while fellowshipping during special programs.

Timeline

Fuel Center Clerk

Kroger
11.2021 - Current

Warehouse Operator

Amazon
08.2021 - 10.2021

High School Diploma -

Bishop Hartley High School

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