James Cribbs
Summary
Dynamic and engaging professional with a proven track record excelling in customer service and multitasking. Goal oriented individual recognized for mentoring new team members and enhancing customer satisfaction through exceptional interpersonal skills. Committed to fostering teamwork and delivering outstanding experiences in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Bartender
The Eagle (Thunderdome Restaurants)
08.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server Trainer
The Eagle (Thunderdome Restaurants)
08.2023 - Current
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Flooring Contractor
Steinberger Floors
03.2023 - 07.2023
- Enhanced customer satisfaction by providing professional and timely flooring installation services.
- Collaborated with team members to efficiently complete large-scale commercial flooring installations.
Server
Industry Public House
06.2022 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
No Degree - Kinetic Imaging
Virginia Commonwealth University
Richmond, VAHigh School Diploma -
Greensburg Central Catholic High School
Greensburg, PA05-2020
Skills
- Skilled at Multitasking
- Service Excellence
- Team Player Attitude
- Clear and Effective Communicator
- Engaging Personality
- Exceptional Interpersonal Skills
- Proactive Learner
- Results Driven
Timeline
Bartender
The Eagle (Thunderdome Restaurants)
08.2023 - Current
Server Trainer
The Eagle (Thunderdome Restaurants)
08.2023 - Current
Flooring Contractor
Steinberger Floors
03.2023 - 07.2023
Server
Industry Public House
06.2022 - 07.2023
No Degree - Kinetic Imaging
Virginia Commonwealth University
High School Diploma -
Greensburg Central Catholic High School
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