James Cross
Maurepas,LA
Summary
Dynamic utility locator and fiber technician with extensive experience at USIC Locating Services and REV. Experience in fusion splicing and network troubleshooting, ensuring optimal performance and safety. Proven ability to enhance service delivery through effective collaboration and customer service, while maintaining meticulous attention to detail in all projects.
Overview
6
6
years of professional experience
Work History
Utility Locator
USIC Locating Services
10.2024 - 11.2025
- Conducted utility line locates using electromagnetic equipment to prevent damage during excavation activities.
- Interpreted site plans and blueprints to accurately identify underground utilities.
- Collaborated with construction teams to communicate potential hazards and ensure safe digging practices.
- Documented locate results and maintained accurate records of utility markings in compliance with regulations.
- Utilized GIS software for mapping and reporting utility locations effectively.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
Fiber Technician
REV
08.2022 - 10.2024
- Installed and maintained fiber optic cables to ensure optimal network performance.
- Conducted routine inspections and troubleshooting of fiber systems for reliability.
- Collaborated with team members to resolve technical issues and enhance service delivery.
- Documented installation processes and maintenance activities for quality assurance purposes.
Cable Technician
Cox Communications
07.2019 - 08.2022
- Installed and repaired cable systems, ensuring optimal connectivity for residential and commercial clients.
- Conducted routine maintenance checks on equipment to enhance performance and reduce service disruptions.
- Collaborated with team members to troubleshoot technical issues, improving response time for customer inquiries.
- Educated customers on product features and services, enhancing user experience and satisfaction levels.
- Utilized diagnostic tools to identify faults in wiring and connections, ensuring swift resolution of technical problems.
- Managed inventory of installation materials, optimizing resource allocation for efficiency in daily operations.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
Education
High School Diploma -
East Ascension High School
Gonzales, LASkills
- Fusion splicing
- Network troubleshooting
- Loss testing
- Fiber optic terminations
- Hand tool proficiency
- Troubleshooting skills
- Customer service
- Service calls
- Cable installation
- Safety awareness
- Attention to detail
- Flexible and adaptable
Timeline
Utility Locator
USIC Locating Services
10.2024 - 11.2025
Fiber Technician
REV
08.2022 - 10.2024
Cable Technician
Cox Communications
07.2019 - 08.2022
High School Diploma -
East Ascension High School